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Q1. What should a sales professional use to ensure a clear understanding of the top priorities of an organization during a business outcome selling? A. A technology gap analysis of the organization's infrastructure. B. The list of CSFs and KPIs of the organization. C. The analysis of the consumption model that the customer is looking to implement. D. A study of the impact that the current
Q1. RACI model aids can be used to understand specific aspects of stakeholders' involvement in businesses. What does RACI stand for? A. Responsible, Accountable, Consulted, Informed B. Reconciler, Accountable, Consulted, Independent C. Responsible, Assertive, Consulted, Informed D. Reconciler, Assertive, Consulted, Informed E. Responsible, Accountable, Consulted, Influenced View AnswerA
Q1. Which two options does the sales force need to know to ensure business outcome plan is aligned with stakeholders' needs? (Choose two.) A. The stakeholders' agenda about the business goals. B. The stakeholders interest in results which you are seeking to drive. C. The stakeholders' chain of command. D. The stakeholders' degree of influence and power. View AnswerAnswer: B,
Q1. Which options are three examples of Critical Success Factors? (Choose three.) A. Increasing manufacturing efficiency at a rate above increases in supplies B. Attracting and retaining more highly qualified staff versus competitors C. Providing a holistic perspective to the core business drivers and business outcomes D. Matching customer retention rate to customer retention objective E. Se