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2024 Salesforce Official New Released Sales-Cloud-Consultant Q&As
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Q1. CORRECT TEXTSales rep @ UC collaborates with ABC company on opportunityto sell to XYZCompany. ABC Co has been added to partner related list on the opportunity. What will automatically happen? Choose 2 answers:A. Partner record added to ABC accountB. Partner record added to XYX accountC. Sales team membership granted to ABC CoD. Partner portal access granted to ABC CoView AnswerAnswer: CDQ2.
Q1. CORRECT TEXTWhat are some best practices for managing lead data quality?View AnswerAnswer: 1. Use data validation rules2. Use de-deup practices to keep data clean3. Implement lead conversion processes4. Use tools such as web-to-lead to provide single entry point5. Use tools such as importwizard or Data Loader to eliminate double entryQ2. Which statements about the Salesforce Classic Mobile
Q1. Which of the following stage should be matched with the Forecast Category "Pipeline"?A. Early pipeline stagesB. Mid pipelineC. Late pipeline stagesD. Closed and WonE. Closed and LostView AnswerAnswer: AQ2. Arrange the steps to create a record in the correct order (using Salesforce Classic).A. Select Save from the menuB. Open the recordsin the list view or highlight the object tabC. Open the
Q1. Match this tip with its design consideration. "Users should not do things more than once because it takes time and may create dirty data"A. Tab and field namingB. Reduced clicksC. SearchD. Record types and page layoutsE. Workflow rules and approvalsF. Minimizedredundant data entryView AnswerAnswer: FQ2. CORRECT TEXTWhat is Partner Portal and what does it provide?View AnswerAnswer: A partne
Q1. CORRECT TEXTCan you capture currency amount information through web to leador web to case?View AnswerAnswer: Yes. Add the Lead Currency or Case Currency fields when generating the HTML form. This will ensure the currency amount is capturedand not converted to the corporate currency.Q2. You are setting up security for your client, UCI. UCI has a collaborative sales model and want to make sur
Q1. CORRECT TEXTWhat type of reports are useful if anorganizationwants to 'Managethe Funnel'?View AnswerAnswer: 1. Stage Duration Age2. Forecast by Sales RepQ2. Which method can be used to improve agent retention? Choose 2 answers:A. Mix telephony interactions with email and chatB. Extendbenefits to part-time agentsC. Provide additional training on tools and processD. Allow shift tradin
Q1. CORRECT TEXTDoes a deactivated user count against yourorganization’savailableuser licenses?View AnswerAnswer: No. A deactivated user doesn't count against your organization’s available user licenses.Q2. Forecasting is an exact science and is the total of all the opportunities you are working on.A. TrueB. FalseView AnswerAnswer: BQ3. Which of the following statements are true about
Q1. Your forecast is available to your manager only after you have clicked the Submit button.A. TrueB. FalseView AnswerAnswer: BQ2. CORRECT TEXTWhat is the capability and limit of using email from within Salesforce?View AnswerAnswer: You can email contacts, leads, person accounts, and users in your organization directly from account, contact, lead, opportunity, case,campaign, or custom object
Q1. Your org-wide defaults for access rights to Price Books are set to "Use", but only Sales Reps should have access to Price Books. What should be your first step?A. Change the org-wide default setting to "No Access"B. Change the org-wide default setting to "View Only"C. Leave the org-wide default setting, but change the Sales Reps' access rightsD. Change the Sales Reps' access rights to
Q1. CORRECT TEXTWhat is a benefit ofstandardizingOpportunity Naming?View AnswerAnswer: It will assist in improving data quality.Q2. Your commit summary says you can bring in $1,000 this period butyou've just gotten a verbal approval on a deal for $500 from a CEO. What should you do?A. Nothing. It's ok if the forecast is inaccurateB. Override the opportunity and move the stage to commit,
Q1. CORRECT TEXTWhat is the difference between Salesforce for Outlook and Connectfor Outlook?View AnswerAnswer: Salesforce for Outlook is a Microsoft Outlook integration applicationthat lets you log emails in Salesforce. You can sync contacts, events, and tasks between Outlook and Salesforce. Settings are stored inconfigurations in Salesforce. Force.com Connect for Microsoft Outlook is an add-in
Q1. CORRECT TEXTWhat are the components of a territory?View AnswerAnswer: A collection of accounts and users that have (at a minimum)read-access to accounts, regardless of ownerUsers within a territory have Read, Read/Write or Owner (the ability to view, edit, transfer, and delete record) access to records contained within the territoryQ2. Your company sells large mainframes that are delivered
Q1. CORRECT TEXTIf the Marketingteamwantto track transactions related to a new product launch, what is the best way to do this?View AnswerAnswer: Create a workflow that sends an email each time an opportunity iscreatedthat is associated with that product.Q2. What does Salesforce usability mean?A. How many users log on toSalesforce on a daily basisB. What is the ratio of Salesforce usersto the a
Q1. A strong pipeline requires faster response. Which of the following example describes a need for faster response?A. Leads are qualified but not routed to the right peopleB. Campaigns are launched without communicating the follow-up planC. Leads are tracked in separate systems, not accessible by allD. As business matures, it becomes difficult to identify right prospectsView AnswerAnswer: AQ2.
Q1. CORRECT TEXTIf a forecast includes opportunities that are in different currencies,how are these forecast?View AnswerAnswer: Opportunities in different currencies will be converted to your personal currency for display. Amounts in the opportunities are not affected.Q2. Why are profiles important when managing security of records? (Select all that apply)A. Profiles allow users Read permission