Q1. Which protocol is used to monitor active voice call quality?
A. RTCP
B. RTP
C. QoS
D. STP
E. SDP
Answer: A
Q2. An end user is unable to sign into Jabber. Assuming that network connectivity has been verified, which three settings for the end user should be checked? (Choose three.)
A. Jabber Advanced Settings
B. Cisco Unified Communications Manager Service Profile
C. Cisco Unified Communications Manager User Management
D. Cisco Unified Presence Server Advanced Settings
E. Cisco Unified Presence Server Application Listener
F. Cisco Unified Presence Server System Topology
G. Jabber Version
Answer: A,B,C
Q3. An administrator wants to verify that a new PRI is properly connected to the PSTN status. Which Layer 2 status should be seen?
A. MULTIPLE_FRAME_ESTABLISHED
B. TEI_ASSIGNED
C. LINK_UP
D. CONTROLLER_UP
Answer: A
Q4. What is the interface type that you should use to connect a PSTN analog line to the VoIP network?
A. FXS
B. FXO
C. E and M
D. Serial
Answer: B
Q5. Which Cisco Unified Communications Manager configuration causes an IP phone screen to display a "registration rejected" message?
A. Cisco Unified Communications Manager is unable to reach user IP phone.
B. Cisco Unified Communications Manager database replication status is 2.
C. Cisco Unified Communications Manager auto registration is disabled.
D. Cisco Unified Communications Manager is unable to allocate DN.
E. Cisco Unified Communications Manager subscriber is offline.
Answer: D
Q6. Use the router console to view the configuration and answer the question.
Emergency calls from a Branch router phone is failing. From the router configuration information provided, why is this call failing?
A. The dial-peer port assignment is incorrect
B. the digit string prefix is missing
C. The destination pattern is incorrect
D. digit stripping needs to be performed
Answer: C
Explanation:
The emergency dial peer configuration is shown below from the Branch routers:
\\psf\Home\.Trash\Screen Shot 2015-03-11 at 8.48.49 AM.png
Here we can see that 911 does not actually match the configured destination patterns.
Q7. Why is quality of service critical to voice network traffic?
A. Voice traffic is real-time network traffic.
B. Packets can be resent without affecting conversations.
C. Voice traffic is bursty in nature.
D. Voice traffic cannot be compressed.
Answer: A
Q8. Use the exhibits below to answer the question.
What two issues could be causing the Cisco Jabber failure shown in the exhibit? (Choose two)
A. Incorrect username and password
B. IM & Presence server is down
C. User is not associated with the device
D. IP or DNS name resolution issue
E. CSF Device is not registered.
F. IP Phone DN not associated with the user
Answer: B,D
Explanation:
The error message shown in Jabber is “Cannot communicate with the server” which points us to a connectivity issue with IP/DNS or the server is down. All other answer choices would result in a login failure, not communication error.
Q9. An SCCP IP phone places a call to a SIP phone that is registered to the same Cisco Unified Communications Manager Express. During the active call, call waiting indicates a second call is incoming to the handset, but the user decides to ignore it. In this scenario, what is the combined total number of signaling conversations and media flows that used the SCCP phone as an endpoint?
A. 2
B. 3
C. 4
D. 5
E. 6
Answer: B
Q10. Use the router console to view the configuration and answer the question.
When a call is placed from the Branch Router phone to the PSTN number of 914085551212, the call is failing. What dial-peer is supposed to be used and why is the call failing? Select 2 (two)
A. dial-peer voice 910 pots
B. dial-peer voice 9 pots
C. dial-peer voice 9001 voip
D. destination pattern is incorrect
E. prefix is missing from the dial-peer
F. the port assignment is incorrect in the dial-peer
G. the port number is missing in the dial-peer
Answer: B,F
Explanation:
The dial 9, 910, and 9001 dial peer configurations are shown below:
\\psf\Home\Desktop\Screen Shot 2015-03-11 at 8.40.47 AM.png
\\psf\Home\Desktop\Screen Shot 2015-03-11 at 8.40.22 AM.png Here we see that dial peer 9 and 910 match the same destination pattern, but 9 will be used first. However, the port used should be 0/0/0:15 not 0/0/0:12.
\\psf\Home\.Trash\Screen Shot 2015-03-11 at 8.42.28 AM.png