Q1. Which three choices are functions or features of Cisco Unity Connection? (Choose three.)
A. video-enabled messaging through converged networks
B. text-to-speech, which allows access to Exchange emails from a telephone
C. voice-enabled message navigation
D. voice-enabled dialing to external users
E. automated attendant capabilities
F. automated call rerouting to agents through round robin, longest idle, or broadcast
Answer: B,C,E
Q2. Which Cisco Unified Communications Manager device report provides key information to determine if an additional gateway is needed?
A. Gateway utilization
B. Gateway summary
C. Gateway detail
D. Gateway and line group utilization
Answer: A
Q3. Which Cisco Unified Communications Manager plug in allows administrators to proactively monitor the overall health of their Cisco cluster?
A. RTMT
B. Cisco AXL Toolkit
C. Cisco CTL Client
D. Cisco JTAPI
E. Cisco TAPS
Answer: A
Q4. Which transport layer protocol is used when a Cisco Unified Presence client is searching for a contact in directory?
A. TCP
B. UDP
C. IMAP
D. HTTP
Answer: A
Q5. Which command is used to troubleshoot calls as they enter and leave a PRI connection?
A. Debug isdn q 931
B. Show voice call summary
C. Debug voip dialpeer
D. Show dial-peer voice summary
Answer: A
Q6. Which options are two on-premise components of Cisco Unified Presence? (Choose two.)
A. Cisco Unified Communication Manager
B. Cisco Unified Contact Center Express
C. Cisco WebEx
D. Cisco Quality Management
E. Cisco Unified Contact Center Enterprise
Answer: A,C
Q7. A user wants their name to show on their phone instead of their directory number. Which configuration item allows an administrator to do this?
A. Line Text Label
B. Alerting Name
C. External Phone Number Mask
D. Caller Name
E. Description
Answer: A
Q8. A user reports that when they receive a voicemail on their phone, they do not receive it in their email as well. Which feature on Cisco Unity Connection should be checked?
A. Cisco Unified Messaging Service
B. Enterprise Parameters
C. Roles
D. Message Waiting Indicators
E. Alternate MWI
Answer: A
Q9. For which three reasons would a voice engineer create a separate user template in Cisco Unity Connection? (Choose three.)
A. Certain users changed their extensions.
B. Certain users are in a different partition.
C. Certain users are using a different call handler.
D. Certain users are using a different phone system.
E. Certain users are being added to Cisco Unified Presence Server.
F. Certain users are being moved to a different branch office.
Answer: B,C,D
Q10. What is the maximum number of digits that an ephone PIN can have to allow after-hour exempt calling privileges?
A. 4
B. 6
C. 7
D. 8
E. 9
Answer: D