Q1. A technician is preparing to activate the needed services in Cisco Unified Communications Manager to integrate with an IM and Presence server. Which four services must be enabled? (Choose four.)
A. Cisco TFTP
B. Cisco AXL Web Service
C. Cisco CTI Manager
D. Cisco Messaging Interface
E. Cisco Intercluster Lookup Service
F. Cisco Extended Functions
G. Cisco Unified Communications Manager
H. Cisco Directory Sync
Answer: A,B,C,G
Q2. Which Cisco Unified Communications Manager system report shows high and low call volume patterns?
A. CAR report
B. QoS by Gateway
C. QoS by call types
D. Traffic summary
E. Traffic summary by extension
Answer: D
Q3. Users report volume issues with recordings in Cisco Unity Connection. Which feature can be disabled to prohibit automatic volume adjustments to recordings?
A. AGC
B. Noise Reduction
C. Audio Normalization
D. VAD
Answer: A
Q4. Which IM and Presence chat feature allows for an always-available chat room that remains active, even if all of the participants leave the chat?
A. Personal
B. Group
C. Persistent
D. Ad-hoc
Answer: C
Q5. To control telephony costs, management wants to restrict who can place long distance calls. Which two options allow for this restriction? (Choose two.)
A. calling search space
B. partitions
C. route groups
D. SIP trunk
E. gateway
Answer: A,B
Q6. After getting reports that users cannot make calls out to the PSTN, a network administrator opens the Cisco Unified Communications Manager Administration web page and begins to review route patterns. Why would the administrator look here when troubleshooting PSTN connectivity troubles?
A. A route pattern contains a list of gateways that can reach the PSTN.
B. A route pattern contains dial plan information for calling the PSTN.
C. A route pattern contains the necessary privileges for calling the PSTN.
D. A route pattern contains a list of SIP trunks that can reach the PSTN.
Answer: B
Q7. A technician is checking services in response to the recent failed delivery of all voicemails. Which service must be running for message delivery to function properly?
A. Connection DB Event Publisher
B. Connection Database Proxy
C. Connection Notifier
D. Connection Message Transfer Agent
Answer: D
Q8. Which two options are available when adding a user to Call Unity Express? (Choose two.)
A. GUI
B. CLI
C. BAT
D. TAPS
E. LDAP
Answer: A,B
Q9. A company has invested in an on-premises VoIP solution. For design simplicity purposes, network engineers have opted to use a single VLAN for both data and voice traffic. Shortly after implementing IP phones, customers are reporting problems.
Which two potential problems may be reported about the calls as a result of this design decision? (Choose two.)
A. jitter detected in voice calls
B. problems with email latency
C. slow internet download speeds
D. choppy voice calls
E. PCs are getting IP addresses but phones are not
Answer: A,D
77. A user is assigned more than one directory number. Which option allows one voicemail box to serve both directory numbers?
A. Alternate Extension
B. Notification Devices
C. Alternate Names
D. Message Settings
E. Caller Input
F. Mailbox
Q10. RAG DROP
Answer: