210-060 Exam - Implementing Cisco Collaboration Devices v1.0

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Q1. The IP phone of user A is registered with Cisco Unified Communications Manager subscriber1 while the IP phone of user B is registered with subscriber2. User A is speaking to user B on an active call. A junior network engineer mistakenly reboots subscriber1. 

What effect does this have on the call? 

A. User A can hear B, but B cannot hear A. 

B. User A cannot hear B, but B can hear A. 

C. This action drops the call. 

D. This action does not affect the call. 

E. The call remains active, but quality may suffer. 

Answer:

Q2. Use the exhibits below to answer the question. 

What two issues could be causing the Cisco Jabber failure shown in the exhibit? (Choose two) 

A. Incorrect username and password 

B. IM & Presence server is down 

C. User is not associated with the device 

D. IP or DNS name resolution issue 

E. CSF Device is not registered. 

F. IP Phone DN not associated with the user 

Answer: B,D 

Explanation: 

The error message shown in Jabber is “Cannot communicate with the server” which points us to a connectivity issue with IP/DNS or the server is down. All other answer choices would result in a login failure, not communication error. 

Q3. A company has a 5-digit dial plan. A junior engineer inquires about the directory number external masks. Why are external masks used? 

A. to block calling number identification 

B. to enable called number identification 

C. to convert the calling directory number to the PSTN routable calling directory number 

D. to associate a directory number with a SIP endpoint 

Answer:

Q4. Which port is the default port for SCCP call signaling on Cisco Unified Communications Manager? 

A. 2000 

B. 2443 

C. 5060 

D. 5061 

Answer:

Q5. Which two protocols does Jabber use to achieve Presence status? (Choose two.) 

A. SIP/SIMPLE 

B. XMPP 

C. SCCP 

D. MGCP 

E. SOAP 

Answer: A,B 

Q6. Use the router console to view the configuration and answer the question.

 

When a call is placed from the Branch Router phone to the PSTN number of 914085551212, the call is failing. What dial-peer is supposed to be used and why is the call failing? Select 2 (two) 

A. dial-peer voice 910 pots 

B. dial-peer voice 9 pots 

C. dial-peer voice 9001 voip 

D. destination pattern is incorrect 

E. prefix is missing from the dial-peer 

F. the port assignment is incorrect in the dial-peer 

G. the port number is missing in the dial-peer 

Answer: B,F 

Explanation: 

The dial 9, 910, and 9001 dial peer configurations are shown below: 

\\psf\Home\Desktop\Screen Shot 2015-03-11 at 8.40.47 AM.png 

\\psf\Home\Desktop\Screen Shot 2015-03-11 at 8.40.22 AM.png Here we see that dial peer 9 and 910 match the same destination pattern, but 9 will be used first. However, the port used should be 0/0/0:15 not 0/0/0:12. 

\\psf\Home\.Trash\Screen Shot 2015-03-11 at 8.42.28 AM.png 

Q7. Which two technologies comprise a Cisco Presence deployment? (Choose two.) 

A. Cisco Unified Presence Server 

B. Cisco Unity Connection 

C. Cisco Unified Communications Manager 

D. Active Directory 

E. Cisco Unified Border Element 

F. Cisco Expressway 

Answer: A,C 

Q8. Which two layers are Cisco Unified Communications component layers? (Choose two.) 

A. Infrastructure layer 

B. Data link layer 

C. Network layer 

D. Endpoints layer 

E. Transport layer 

Answer: A,D 

Q9. Which protocol is used to monitor active voice call quality? 

A. RTCP 

B. RTP 

C. QoS 

D. STP 

E. SDP 

Answer:

Q10. An end user is unable to sign into Jabber. Assuming that network connectivity has been verified, which three settings for the end user should be checked? (Choose three.) 

A. Jabber Advanced Settings 

B. Cisco Unified Communications Manager Service Profile 

C. Cisco Unified Communications Manager User Management 

D. Cisco Unified Presence Server Advanced Settings 

E. Cisco Unified Presence Server Application Listener 

F. Cisco Unified Presence Server System Topology 

G. Jabber Version 

Answer: A,B,C