Q1. Which navigation pane should be selected to view the CDR statistics?
A. Cisco Unified Serviceability
B. Cisco Unified CM Administration
C. Cisco Unified Reporting
D. Cisco Unified OS Administration
Answer: A
Q2. A user wants their name to show on their phone instead of their directory number. Which configuration item allows an administrator to do this?
A. Line Text Label
B. Alerting Name
C. External Phone Number Mask
D. Caller Name
E. Description
Answer: A
Q3. Two departments have their own call-park slot to park calls..Which feature on Cisco Unified CME allows one department to answer a call for another department?
A. Call park
B. Call forward
C. Call transfer
D. Pickup-group
E. Barge-in
Answer: D
Q4. Which menu does a voice engineer use to create a phone user account in the Cisco Unified CME GUI?
A. Configure
B. Voicemail
C. Administration
D. Reports
Answer: A
Q5. The receptionist has a Cisco 7965 phone with 24-button side-car configuration. The side-car button of the phone does not light up when the line is in use..Which phone configuration is missing?
A. Subscriber calling search space
B. Location
C. BLF audible alert setting
D. Phone button template
Answer: A
Q6. Which type of signaling does desktop control mode use to control a desk phone?
A. CTIQBE
B. SIP
C. XMPP
D. SCCP
Answer: A
Q7. An end user has made more attempts to log in than allowed, using the wrong voice-mail pin. The user has been locked out..Which submenu does an administrator select to unlock the pin?
A. Change password
B. Password settings
C. Message settings
D. Mailbox
Answer: B
Q8. Customer requirements dictate that local calls from area code 408 display the ANI as a 7-digit number..Which procedure allows the leading digits to be stripped as soon as they arrive at the H.323 voice gateway?
A. Set up a voice translation rule, apply the translation rule to a translation profile, and apply the translation profile to the dial peer in the inbound direction.
B. Set up a voice translation profile, apply the translation profile to a translation rule, and apply the translation rule to the dial peer in the outbound direction.
C. Set up a voice translation rule, apply the translation rule to a translation profile, and apply the translation profile to the dial peer in the outbound direction.
D. Set up a voice translation profile, apply the translation profile to a translation rule, and apply the translation rule to the dial peer in the inbound direction.
Answer: A
Q9. Why is quality of service critical to voice network traffic?
A. Voice traffic is real-time network traffic.
B. Packets can be resent without affecting conversations.
C. Voice traffic is bursty in nature.
D. Voice traffic cannot be compressed.
Answer: A
Q10. An engineer is syncing Cisco Unity Connection with LDAP. Which three things should the engineer consider during this process? (Choose three.)
A. PINs and passwords are replicated from the LDAP database to Cisco Unity Connection database.
B. LDAP authentication must be configured and enabled.
C. There is no limit to the amount of LDAP filters that can be created.
D. SSL certificates from LDAP must be uploaded to Cisco Unity Connection.
E. LDAP synchronization must be configured and enabled.
F. Cisco Unity Connection supports integrations with OpenLDAP.
Answer: C,E,F