Q1. A voice engineer configured a Cisco Unified Presence client for a new employee. The CSF device and user are associated, but the end user cannot make a call using Cisco Unified Personal Communicator softphone mode..Which configuration item should be checked next to identify the issue?
A. Client service framework
B. Common device configuration
C. Calling search space
D. Route pattern
Answer: C
Q2. The IP phone of user A is registered with Cisco Unified Communications Manager subscriber1 while the IP phone of user B is registered with subscriber2. User A is speaking to user B on an active call. A junior network engineer mistakenly reboots subscriber1.
What effect does this have on the call?
A. User A can hear B, but B cannot hear A.
B. User A cannot hear B, but B can hear A.
C. This action drops the call.
D. This action does not affect the call.
E. The call remains active, but quality may suffer.
Answer: D
Q3. Which Cisco Unified Communications Manager device report provides key information to determine if an additional gateway is needed?
A. Gateway utilization
B. Gateway summary
C. Gateway detail
D. Gateway and line group utilization
Answer: A
Q4. A user wants their name to show on their phone instead of their directory number. Which configuration item allows an administrator to do this?
A. Line Text Label
B. Alerting Name
C. External Phone Number Mask
D. Caller Name
E. Description
Answer: A
Q5. Which scenario allows user A in partition X to call user B in Cisco Unified Communications Manager?
A. User B in partition X is not assigned to any CSS.
B. User B in partition Y assigns both partitions to CSS-X.
C. User B is not assigned to any partition or CSS.
D. User B is assigned to partition Y and assigns to CSS-X.
Answer: B
Q6. In which section of Cisco Unified Communications Manager are Call Detail Records viewed?
A. Cisco Unified Serviceability
B. Cisco Unified OS Administration
C. Cisco Unified Reporting
D. Cisco Unified Communications Manager Administration
E. Cisco Unified Disaster Recovery
Answer: A
Q7. An end user has an 7945 IP phone, but is unable to launch any of the IP phone applications. A network engineer has confirmed that the device is subscribed to the appropriate applications in Cisco Unified Communications Manager.
How should the engineer instruct the user to launch the IP phone applications?
A. Select the "?" button on the IP phone.
B. Select the globe button on the IP phone.
C. Select Settings > User Preferences.
D. Select Settings > Device Configuration.
Answer: B
Q8. Which utility is recommended for a network administrator who must provision 300 users in Cisco Unified Communications Manager?
A. Batch Accounts Tool
B. Bulk Administration Tool
C. Bulk Accounts Tool
D. Batch Administration Tool
Answer: B
Q9. Use the exhibits below to answer the question.
Refer to the exhibits
Which configuration option, in the device configuration page, will allow an administrator to assign a device to a group of like devices?
A. Media Resource Group List
B. Device Pool
C. Location
D. AAR Calling Search Space
E. Calling Search Space
Answer: B
Explanation:
Use device pools to define sets of common characteristics for devices. The device characteristics you can specify for a device pool are:
.Region
.Date/time group
.Cisco CallManager group
.Calling search space for auto-registration
Q10. When you attempt to add a phone to the Cisco Unified Communications Manager Express using the GUI interface, the error "No New Phone to Add" appears. Which command is causing the error?
A. No auto-reg-ephone
B. No service ephone-reg
C. SIP-ua no auto-reg-ephone
D. stcapp ccm-group 1
Answer: A