Q1. Which two components are needed before a user can be assigned to a Presence node? (Choose two.)
A. Cisco Unified Communications Service
B. service profile
C. phone button template
D. mobility profile
E. device profile
Answer: A,B
Q2. Which Cisco Unified Communications Manager plug in allows administrators to proactively monitor the overall health of their Cisco cluster?
A. RTMT
B. Cisco AXL Toolkit
C. Cisco CTL Client
D. Cisco JTAPI
E. Cisco TAPS
Answer: A
Q3. A user reports that several IP phones in a single department are displaying a continuous "registering" message. Which fault domain should be investigated?
A. network router
B. Cisco Unified Communications Manager subscriber node
C. network switch
D. IP phones
E. SIP gateway
Answer: C
Q4. Which option would an administrator use to find all unassigned directory numbers in Cisco Unified Communications Manager?
A. Route plan report
B. CDR
C. CAR
D. Cisco Reporting Tool
E. Directory number lookup
Answer: A
Q5. A new user has successfully registered Cisco Jabber. Which option verifies that the Jabber client is connected to all appropriate back-end systems?
A. Show Connection Status
B. Report A Problem
C. Advanced Settings
D. About Jabber
E. Reset Jabber
Answer: A
Q6. Which IM and Presence chat feature allows for an always-available chat room that remains active, even if all of the participants leave the chat?
A. Personal
B. Group
C. Persistent
D. Ad-hoc
Answer: C
Q7. Which menu option should be selected to add a desk phone as an endpoint in Cisco Unified Communications Manager?
A. Application
B. Device
C. System
D. User management
E. Media devices
Answer: B
Q8. Which Cisco Unified CME GUI menu option is used to navigate to the screen used to add or change a user name or password using the Cisco Unified CME GUI interface?
A. Administration > Update System Info
B. Configure > System Parameters
C. Configure > Phones
D. Configure > Extensions
Answer: C
Q9. Which menu does a voice engineer use to create a phone user account in the Cisco Unified CME GUI?
A. Configure
B. Voicemail
C. Administration
D. Reports
Answer: A
Q10. Which options are two on-premise components of Cisco Unified Presence? (Choose two.)
A. Cisco Unified Communication Manager
B. Cisco Unified Contact Center Express
C. Cisco WebEx
D. Cisco Quality Management
E. Cisco Unified Contact Center Enterprise
Answer: A,C