300-135 Exam - Troubleshooting and Maintaining Cisco IP Networks (TSHOOT)

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Q1. - (Topic 4) 

Scenario: 

You have been asked by your customer to help resolve issues in their routed network. Their network engineer has deployed HSRP. On closer inspection HSRP doesn't appear to be operating properly and it appears there are other network problems as well. You are to provide solutions to all the network problems. 

You have received notification from network monitoring system that link between R1 and R5 is down and you noticed that the active router for HSRP group 1 has not failed over to the standby router for group 1. You are required to troubleshoot and identify the issue. 

A. There is an HSRP group track command misconfiguration 

B. There is an HSRP group priority misconfiguration 

C. There is an HSRP authentication misconfiguration 

D. There is an HSRP group number mismatch 

E. This is not an HSRP issue; this is routing issue. 

Answer:

Explanation: 

When looking at the HSRP configuration of R1, we see that tracking has been enabled, but that it is not tracking the link to R5, only the link to R2: 

R1 should be tracking the Eth 0/1 link, not 0/0 to achieve the desired affect/ 

Q2. - (Topic 18) 

The implementations group has been using the test bed to do a ‘proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing schemes, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address. 

Use the supported commands to isolate the cause of this fault and answer the following question. 

The fault condition is related to which technology? 

A. NTP 

B. IP DHCP Server 

C. Ipv4 OSPF Routing 

D. Ipv4 EIGRP Routing. 

E. Ipv4 Route Redistribution. 

F. Ipv6 RIP Routing 

G. Ipv6 OSPF Routing 

H. Ipv4 and Ipv6 Interoperability 

I. Ipv4 layer 3 security. 

Answer:

Explanation: 

On R4 the DHCP IP address is not allowed for network 10.2.1.0/24 which clearly shows the problem lies on R4 & the problem is with DHCP 

Topic 19, Ticket 14: IPv6 Routing Issue 1

Topology Overview (Actual Troubleshooting lab design is for below network design)

-Client Should have IP 10.2.1.3

-EIGRP 100 is running between switch DSW1 & DSW2

-OSPF (Process ID 1) is running between R1, R2, R3, R4

-Network of OSPF is redistributed in EIGRP

-BGP 65001 is configured on R1 with Webserver cloud AS 65002

-HSRP is running between DSW1 & DSW2 Switches

The company has created the test bed shown in the layer 2 and layer 3 topology exhibits.

This network consists of four routers, two layer 3 switches and two layer 2 switches.

In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process number 1.

DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary.

R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the ISP's network. Because the company's address space is in the private range.

R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside (209.65.0.0/24) network.

ASW1 and ASW2 are layer 2 switches.

NTP is enabled on all devices with 209.65.200.226 serving as the master clock source.

The client workstations receive their IP address and default gateway via R4's DHCP server.

The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1 and DSW2.

In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6.

DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE.

The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the underlying IPv4 OSPF domain. Redistrution is enabled where necessary.

Recently the implementation group has been using the test bed to do a ‘proof-of-concept' on several implementations. This involved changing the configuration on one or more of the devices.

You will be presented with a series of trouble tickets related to issues introduced during these configurations.

Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and solution.

Each ticket has 3 sub questions that need to be answered & topology remains same.

Question-1 Fault is found on which device,

Question-2 Fault condition is related to,

Question-3 What exact problem is seen & what needs to be done for solution

===============================================================================

Q3. - (Topic 11) 

The implementations group has been using the test bed to do a ‘proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address. 

Use the supported commands to isolated the cause of this fault and answer the following questions. 

On which device is the fault condition located? 

A. R1 

B. R2 

C. R3 

D. R4 

E. DSW1 

F. DSW2 

G. ASW1 

Answer:

Explanation: 

On R1, we need to permit IP 209.65.200.222/30 under the access list. 

Q4. - (Topic 17) 

The implementations group has been using the test bed to do a ‘proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing schemes, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened DSW1 will not become the active router for HSRP group 10. 

Use the supported commands to isolated the cause of this fault and answer the following questions. 

What is the solution to the fault condition? 

A. Under the interface vlan 10 configuration enter standby 10 preempt command. 

B. Under the track 1 object configuration delete the threshold metric up 1 down 2 command and enter the threshold metric up 61 down 62 command. 

C. Under the track 10 object configuration delete the threshold metric up 61 down 62 command and enter the threshold metric up 1 down 2 command. 

D. Under the interface vlan 10 configuration delete the standby 10 track1 decrement 60 command and enter the standby 10 track 10 decrement 60 command. 

Answer:

Explanation: 

On DSW1, related to HSRP, under VLAN 10 change the given track 1 command to instead use the track 10 command. 

Q5. - (Topic 12) 

The implementations group has been using the test bed to do a ‘proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address. 

Use the supported commands to isolated the cause of this fault and answer the following questions. 

The fault condition is related to which technology? 

A. NTP 

B. Switch-to-Switch Connectivity 

C. Access Vlans 

D. Port Security 

E. VLAN ACL / Port ACL 

F. Switch Virtual Interface 

Answer:

Explanation: Port security is causing the connectivity issues. On ASW1, we need to remove port-security under interface fa1/0/1 & fa1/0/2. 

Topic 13, Ticket 8 : Redistribution of EIGRP to OSPF 

Topology Overview (Actual Troubleshooting lab design is for below network design) 

. Client Should have IP 10.2.1.3 

. EIGRP 100 is running between switch DSW1 & DSW2 

. OSPF (Process ID 1) is running between R1, R2, R3, R4 

. Network of OSPF is redistributed in EIGRP 

. BGP 65001 is configured on R1 with Webserver cloud AS 65002 

. HSRP is running between DSW1 & DSW2 Switches 

The company has created the test bed shown in the layer 2 and layer 3 topology exhibits. 

This network consists of four routers, two layer 3 switches and two layer 2 switches. 

In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process number 1. 

DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary. 

R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the ISP's network. Because the company's address space is in the private range. 

R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside (209.65.0.0/24) network. 

ASW1 and ASW2 are layer 2 switches. 

NTP is enabled on all devices with 209.65.200.226 serving as the master clock source. 

The client workstations receive their IP address and default gateway via R4's DHCP server. 

The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1 and DSW2. 

In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6. 

DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE. 

The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the underlying IPv4 OSPF domain. Redistrution is enabled where necessary. 

Recently the implementation group has been using the test bed to do a ‘proof-of-concept' on several implementations. This involved changing the configuration on one or more of the devices. You will be presented with a series of trouble tickets related to issues introduced during these configurations. 

Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and solution. 

Each ticket has 3 sub questions that need to be answered & topology remains same. 

Question-1 Fault is found on which device, 

Question-2 Fault condition is related to, 

Question-3 What exact problem is seen & what needs to be done for solution 

Client is unable to ping IP 209.65.200.241 

Solution 

Steps need to follow as below:-

. When we check on client 1 & Client 2 desktop we are not receiving DHCP address from R4 

ipconfig ----- Client will be receiving IP address 10.2.1.3 

. IP 10.2.1.3 will be able to ping from R4 , but cannot ping from R3, R2, R1 

. This clearly shows problem at R4 since EIGRP is between DSW1, DSW2 & R4 and OSPF protocol is running between R4, R3, R2, R1 so routes from R4 are not propagated to R3, R2, R1 

. Since R4 is able to ping 10.2.1.3 it means that routes are received in EIGRP & same needs to be advertised in OSPF to ping from R3, R2, R1. 

. Need to check the routes are being advertised properly or not in OSPF & EIGRP vice-versa. 

. From above snap shot it clearly indicates that redistribution done in EIGRP is having problem & by default all routes are denied from ospf to EIGRP… so need to change route-map name. 

. Change required: On R4, in the redistribution of EIGRP routing protocol, we need to change name of route-map to resolve the issue. It references route-map OSPF_to_EIGRP but the actual route map is called OSPF->EIGRP. 

Q6. - (Topic 1)

Refer to the exhibit.

How would you confirm on R1 that load balancing is actually occurring on the default-network (0.0.0.0)?

A. Use ping and the show ip route command to confirm the timers for each default network resets to 0.

B. Load balancing does not occur over default networks; the second route will only be used for failover.

C. Use an extended ping along with repeated show ip route commands to confirm the gateway of last resort address toggles back and forth.

D. Use the traceroute command to an address that is not explicitly in the routing table.

Answer: D

Q7. - (Topic 1)

Exhibit:

A network administrator is troubleshooting an EIGRP connection between RouterA, IP address 10.1.2.1, and RouterB, IP address 10.1.2.2. Given the debug output on RouterA, which two statements are true? (Choose two.)

A. RouterA received a hello packet with mismatched autonomous system numbers.

B. RouterA received a hello packet with mismatched hello timers.

C. RouterA received a hello packet with mismatched authentication parameters.

D. RouterA received a hello packet with mismatched metric-calculation mechanisms.

E. RouterA will form an adjacency with RouterB.

F. RouterA will not form an adjacency with RouterB.

Answer: D,F

Q8. - (Topic 5) 

Scenario: A customer network engineer has edited their OSPF network configuration and now your customer is experiencing network issues. They have contacted you to resolve the issues and return the network to full functionality. 

The 6.6.0.0 subnets are not reachable from R4. how should the problem be resolved? 

A. Edit access-list 46 in R6 to permit all the 6.6.0.0 subnets 

B. Apply access-list 46 in R6 to a different interface 

C. Apply access-list 1 as a distribute-list out under router ospf 100 in R4 

D. Remove distribute-list 64 out on R6 E. Remove distribute-list 1 in ethernet 0/1 in R4 

F. Remove distribute-list 1 in ethernet 0/0 in R4 

Answer:

Explanation: 

Here we see from the running configuration of R6 that distribute list 64 is being used in the outbound direction to all OSPF neighbors. 

However, no packets will match the 6.6.0.0 in this access list because the first line blocks all 6.0.0.0 networks, and since the 6.6.0.0 networks will also match the first line of this ACL, these OSPF networks will not be advertised because they are first denied in the first line of the ACL. 

Q9. - (Topic 5) 

Scenario: 

A customer network engineer has edited their OSPF network configuration and now your customer is experiencing network issues. They have contacted you to resolve the issues and return the network to full functionality. 

The OSPF neighbour relationship has been lost between R1 and R3. What is causing this problem? 

A. The serial interface in R1 should be taken out of the shutdown state. 

B. A neighbor statement needs to be configured in R1 and R3 pointing at each other. 

C. The R1 network type should be changed to point-to-multipoint non-broadcast. 

D. The hello, dead and wait timers on R1 need to be reconfigured to match the values on R3. 

Answer:

Explanation: 

In order for two OSPF routers to become neighbors, they must have matching network types across the links. In this case, we see that R1 has been configured as non-broadcast and R3 is using point to point non-broadcast. 

This can be seen by issuing the "show running-config" command on each router, or the "show ip ospf interface" command: 

Topic 6, Ticket 1: Switch Port Trunk 

Topology Overview (Actual Troubleshooting lab design is for below network design) 

. Client Should have IP 10.2.1.3 

. EIGRP 100 is running between switch DSW1 & DSW2 

. OSPF (Process ID 1) is running between R1, R2, R3, R4 

. Network of OSPF is redistributed in EIGRP 

. BGP 65001 is configured on R1 with Webserver cloud AS 65002 

. HSRP is running between DSW1 & DSW2 Switches 

The company has created the test bed shown in the layer 2 and layer 3 topology exhibits. 

This network consists of four routers, two layer 3 switches and two layer 2 switches. 

In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process number 1. 

DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary. 

R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the ISP's network. Because the company's address space is in the private range. 

R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside (209.65.0.0/24) network. 

ASW1 and ASW2 are layer 2 switches. 

NTP is enabled on all devices with 209.65.200.226 serving as the master clock source. 

The client workstations receive their IP address and default gateway via R4's DHCP server. 

The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1 and DSW2. 

In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6. 

DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE. 

The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running 

over the underlying IPv4 OSPF domain. Redistrution is enabled where necessary. 

Recently the implementation group has been using the test bed to do a ‘proof-of-concept' on several implementations. This involved changing the configuration on one or more of the devices. You will be presented with a series of trouble tickets related to issues introduced during these configurations. 

Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and solution. 

Each ticket has 3 sub questions that need to be answered & topology remains same. 

Question-1 Fault is found on which device, 

Question-2 Fault condition is related to, 

Question-3 What exact problem is seen & what needs to be done for solution 

Client is unable to ping IP 209.65.200.241 

Solution 

Steps need to follow as below:-

. When we check on client 1 & Client 2 desktop we are not receiving DHCP address from R4 

Ipconfig ----- Client will be getting 169.X.X.X 

. On ASW1 port Fa1/0/ 1 & Fa1/0/2 access port VLAN 10 was assigned which is using IP address 10.2.1.0/24 

Sh run ------- & check for running config of int fa1/0/1 & fa1/0/2 

==================================================== 

interface FastEthernet1/0/1switchport mode accessswitchport access vlan 10interface 

FastEthernet1/0/2switchport mode accessswitchport access vlan 10 

==================================================== 

. We need to check on ASW 1 trunk port the trunk Po13 & Po23 were receiving VLAN 20 & 200 but not VLAN 10 so that switch could not get DHCP IP address and was failing to reach IP address of Internet 

. Change required: On ASW1 below change is required for switch-to-switch Connectivity.. 

int range portchannel13,portchannel23 switchport trunk allowed vlan none switchport trunk allowed vlan 10,200 

Q10. - (Topic 3) 

You have been brought in to troubleshoot an EIGRP network. A network engineer has made configuration changes to the network rendering some locations unreachable. You are to locate the problem and suggest solution to resolve the issue. 

R5 has become partially isolated from the remainder of the network. R5 can reach devices on directly connected networks but nothing else. What is causing the problem? 

A. An outbound distribute list in R3 

B. Inbound distribute lists in R5 

C. An outbound distribute list in R6 

D. Incorrect EIGRP routing process ID in R5 

Answer:

Explanation: 

Here we see that distribute list 3 has been applied to EIGRP on router R%, but access-list 3 contains only deny statements so this will effectively block all routing advertisements from its two EIGRP neighbors, thus isolating R5 from the rest of the EIGRP network: 

Topic 4, Troubleshooting HSRP 

13. - (Topic 4) 

Scenario: 

You have been asked by your customer to help resolve issues in their routed network. Their network engineer has deployed HSRP. On closer inspection HSRP doesn't appear to be operating properly and it appears there are other network problems as well. You are to provide solutions to all the network problems. 

Examine the configuration on R4. The routing table shows no entries for 172.16.10.0/24 and 172.16.20.0/24. Identify which of the following is the issue preventing route entries being installed on R4 routing table? 

A. HSRP issue between R4 and R2 

B. This is an OSPF issue between R4 and R2 

C. This is a DHCP issue between R4 and R2 

D. The distribute-list configured on R4 is blocking route entries 

E. The ACL configured on R4 is blocking inbound traffic on the interface connected to R2