300-135 Exam - Troubleshooting and Maintaining Cisco IP Networks (TSHOOT)

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Q1. - (Topic 5) 

Scenario: A customer network engineer has edited their OSPF network configuration and now your customer is experiencing network issues. They have contacted you to resolve the issues and return the network to full functionality. 

The 6.6.0.0 subnets are not reachable from R4. how should the problem be resolved? 

A. Edit access-list 46 in R6 to permit all the 6.6.0.0 subnets 

B. Apply access-list 46 in R6 to a different interface 

C. Apply access-list 1 as a distribute-list out under router ospf 100 in R4 

D. Remove distribute-list 64 out on R6 E. Remove distribute-list 1 in ethernet 0/1 in R4 

F. Remove distribute-list 1 in ethernet 0/0 in R4 

Answer:

Explanation: 

Here we see from the running configuration of R6 that distribute list 64 is being used in the outbound direction to all OSPF neighbors. 

However, no packets will match the 6.6.0.0 in this access list because the first line blocks all 6.0.0.0 networks, and since the 6.6.0.0 networks will also match the first line of this ACL, these OSPF networks will not be advertised because they are first denied in the first line of the ACL. 

Q2. - (Topic 14) 

The implementations group has been using the test bed to do a ‘proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address. 

Use the supported commands to isolated the cause of this fault and answer the following questions. 

What is the solution to the fault condition? 

A. Disable auto summary on the EIGRP process 

B. Enable EIGRP on the FastEthernet0/0 and FastEthernet0/1 interface using the no passive-interface command. 

C. Change the AS number on the EIGRP routing process from 1 to 10 to much the AS number used on DSW1 and DSW2. 

D. Under the EIGRP process, delete the network 10.1.4.0 0.0.0.255 command and enter the network 10.1.4.4 0.0.0.252 and 10.1.4.8 0.0.0.252 commands. 

Answer:

Explanation: 

On R4, IPV4 EIGRP Routing, need to change the EIGRP AS number from 1 to 10 since DSW1 & DSW2 is configured to be in EIGRP AS number 10. 

Q3. - (Topic 20) 

The implementation group has been using the test bed to do an IPv6 'proof-of-concept1.

After several changes to the network addressing and routing schemes, a trouble ticket has been opened indicating that the loopback address on R1 (2026::111:1) is not able to ping the loopback address on DSW2 (2026::102:1).

The fault condition is related to which technology?

A. NTP

B. IP DHCP Server

C. IPv4 OSPF Routing

D. IPv4 EIGRP Routing

E. IPv4 Route Redistribution

F. IPv6 RIP Routing

G. IPv6 OSPF Routing

H. IPV4 and IPV6 Interoperability

I. IPv4 layer 3 security

Answer: G

Explanation:

As explained earlier, the problem is with route redistribution on R4 of not redistributing RIP routes into OSPF for IPV6.

Q4. - (Topic 15) 

The implementations group has been using the test bed to do a ‘proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address. 

Use the supported commands to isolated the cause of this fault and answer the following questions. 

The fault condition is related to which technology? 

A. Under the global configuration mode enter no access-list 10 command. 

B. Under the global configuration mode enter no access-map vlan 10 command. 

C. Under the global configuration mode enter no vlan access-map test1 10 command. 

D. Under the global configuration mode enter no vlan filter test1 vlan-list 10 command. 

Answer:

Explanation: 

On DSW1, VALN ACL, Need to delete the VLAN access-map test1 whose action is to drop access-list 10; specifically 10.2.1.3 

Q5. - (Topic 21) 

The implementation group has been using the test bed to do an IPv6 'proof-of-concept1.

After several changes to the network addressing and routing schemes, a trouble ticket has been opened indicating that the loopback address on R1 (2026::111:1) is not able to ping the loopback address on DSW2 (2026::102:1).

Use the supported commands to isolate the cause of this fault and answer the following question.

On which device is the fault condition located?

A. R1

B. R2

C. R3

D. R4

E. DSW1

F. DSW2

G. ASW1

H. ASW2

Answer: C

Explanation:

Start to troubleshoot this by pinging the loopback IPv6 address of DSW2 (2026::102:1). This can be pinged from DSW1, and R4, but not R3 or any other devices past that point. If we look at the routing table of R3, we see that there is no OSPF neighbor to R4:

This is due to mismatched tunnel modes between R3 and R4:

Problem is with R3, and to resolve the issue we should delete the "tunnel mode ipv6" under interface Tunnel 34.

Q6. - (Topic 10) 

The implementations group has been using the test bed to do a ‘proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address. 

Use the supported commands to isolated the cause of this fault and answer the following questions. 

The fault condition is related to which technology? 

A. BGP 

B. NTP 

C. IP NAT 

D. IPv4 OSPF Routing 

E. IPv4 OSPF Redistribution 

F. IPv6 OSPF Routing 

G. IPv4 layer 3 security 

Answer:

Explanation: 

On R1 we need to add the client IP address for reachability to server to the access list that is used to specify which hosts get NATed. 

Topic 11, Ticket 6 : R1 ACL 

Topology Overview (Actual Troubleshooting lab design is for below network design) 

. Client Should have IP 10.2.1.3 

. EIGRP 100 is running between switch DSW1 & DSW2 

. OSPF (Process ID 1) is running between R1, R2, R3, R4 

. Network of OSPF is redistributed in EIGRP 

. BGP 65001 is configured on R1 with Webserver cloud AS 65002 

. HSRP is running between DSW1 & DSW2 Switches 

The company has created the test bed shown in the layer 2 and layer 3 topology exhibits. 

This network consists of four routers, two layer 3 switches and two layer 2 switches. 

In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process number 1. 

DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary. 

R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the ISP's network. Because the company's address space is in the private range. 

R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside (209.65.0.0/24) network. 

ASW1 and ASW2 are layer 2 switches. 

NTP is enabled on all devices with 209.65.200.226 serving as the master clock source. 

The client workstations receive their IP address and default gateway via R4's DHCP server. 

The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1 and DSW2. 

In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6. 

DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE. 

The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the underlying IPv4 OSPF domain. Redistribution is enabled where necessary. 

Recently the implementation group has been using the test bed to do a ‘proof-of-concept' on several implementations. This involved changing the configuration on one or more of the devices. You will be presented with a series of trouble tickets related to issues introduced during these configurations. 

Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and solution. 

Each ticket has 3 sub questions that need to be answered & topology remains same. 

Question-1 Fault is found on which device, 

Question-2 Fault condition is related to, 

Question-3 What exact problem is seen & what needs to be done for solution 

Client is unable to ping IP 209.65.200.241… 

Solution 

Steps need to follow as below:-

. When we check on client 1 & Client 2 desktop we are not receiving DHCP address from R4 

. Ipconfig ----- Client will be receiving IP address 10.2.1.3 

. IP 10.2.1.3 will be able to ping from R4 , R3, R2, R1 

. Look for BGP Neighbourship 

. Sh ip bgp summary ----- State of BGP will be in active state. This means connectivity issue between serial 

. Check for running config. i.e sh run --- over here check for access-list configured on interface as BGP is down (No need to check for NAT configuration as its configuration should be right as first need to bring BGP up) 

. In above snapshot we can see that access-list of edge_security on R1 is not allowing wan IP network 

. Change required: On R1, we need to permit IP 209.65.200.222/30 under the access list. 

Q7. - (Topic 20) 

The implementation group has been using the test bed to do an IPv6 'proof-of-concept1. After several changes to the network addressing and routing schemes, a trouble ticket has been opened indicating that the loopback address on R1 (2026::111:1) is not able to ping the loopback address on DSW2 (2026::102:1).

Use the supported commands to isolate the cause of this fault and answer the following question.

What is the solution to the fault condition?

A. Under the interface Tunnel34 configuration enter the ipv6 ospf 6 area 34 command.

B. Under the interface Loopback6 configuration enter the ipv6 ospf 6 area 34 command.

C. Under the interface Serial0/0/0.34 configuration enter the ipv6 ospf 6 area 34 command.

D. Under ipv6 router ospf 6 configuration enter the redistribute rip RIP_ZONE include-connected command.

Answer: D

Explanation:

As explained earlier, the problem is with route redistribution on R4 of not redistributing RIP routes into OSPF for IPV6.

Topic 21, Ticket 16: IPv6 Routing Issue 3

Topology Overview (Actual Troubleshooting lab design is for below network design)

-Client Should have IP 10.2.1.3

-EIGRP 100 is running between switch DSW1 & DSW2

-OSPF (Process ID 1) is running between R1, R2, R3, R4

-Network of OSPF is redistributed in EIGRP

-BGP 65001 is configured on R1 with Webserver cloud AS 65002

-HSRP is running between DSW1 & DSW2 Switches

The company has created the test bed shown in the layer 2 and layer 3 topology exhibits.

This network consists of four routers, two layer 3 switches and two layer 2 switches.

In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process number 1.

DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary.

R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the ISP's network. Because the company's address space is in the private range.

R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside (209.65.0.0/24) network.

ASW1 and ASW2 are layer 2 switches.

NTP is enabled on all devices with 209.65.200.226 serving as the master clock source.

The client workstations receive their IP address and default gateway via R4's DHCP server.

The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1 and DSW2.

In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6.

DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE.

The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the underlying IPv4 OSPF domain. Redistrution is enabled where necessary.

Recently the implementation group has been using the test bed to do a ‘proof-of-concept' on several implementations. This involved changing the configuration on one or more of the devices.

You will be presented with a series of trouble tickets related to issues introduced during these configurations.

Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and solution.

Each ticket has 3 sub questions that need to be answered & topology remains same.

Question-1 Fault is found on which device,

Question-2 Fault condition is related to,

Question-3 What exact problem is seen & what needs to be done for solution

===============================================================================

Q8. - (Topic 11) 

The implementations group has been using the test bed to do a ‘proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address. 

Use the supported commands to isolated the cause of this fault and answer the following questions. 

The fault condition is related to which technology? 

A. BGP 

B. NTP 

C. IP NAT 

D. IPv4 OSPF Routing 

E. IPv4 OSPF Redistribution 

F. IPv6 OSPF Routing 

G. IPv4 layer 3 security 

Answer:

Explanation: 

On R1, we need to permit IP 209.65.200.222/30 under the access list. 

Q9. - (Topic 14) 

The implementations group has been using the test bed to do a ‘proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address. 

Use the supported commands to isolated the cause of this fault and answer the following questions. 

The fault condition is related to which technology? 

A. NTP 

B. IP DHCP Server 

C. IPv4 OSPF Routing 

D. IPv4 EIGRP Routing 

E. IPv4 Route Redistribution 

F. IPv6 RIP Routing 

G. IPv6 OSPF Routing 

H. IPv4 and IPv6 Interoperability 

I. IPv4 layer 3 security 

Answer:

Explanation: 

On R4, IPV4 EIGRP Routing, need to change the EIGRP AS number from 1 to 10 since DSW1 & DSW2 is configured to be in EIGRP AS number 10. 

Topic 15, Ticket 10 : VLAN Access Map 

Topology Overview (Actual Troubleshooting lab design is for below network design) 

. Client Should have IP 10.2.1.3 

. EIGRP 100 is running between switch DSW1 & DSW2 

. OSPF (Process ID 1) is running between R1, R2, R3, R4 

. Network of OSPF is redistributed in EIGRP 

. BGP 65001 is configured on R1 with Webserver cloud AS 65002 

. HSRP is running between DSW1 & DSW2 Switches 

The company has created the test bed shown in the layer 2 and layer 3 topology exhibits. 

This network consists of four routers, two layer 3 switches and two layer 2 switches. 

In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process number 1. 

DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary. 

R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the ISP's network. Because the company's address space is in the private range. 

R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside (209.65.0.0/24) network. 

ASW1 and ASW2 are layer 2 switches. 

NTP is enabled on all devices with 209.65.200.226 serving as the master clock source. 

The client workstations receive their IP address and default gateway via R4's DHCP server. 

The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1 and DSW2. 

In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6. 

DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE. 

The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the underlying IPv4 OSPF domain. Redistrution is enabled where necessary. 

Recently the implementation group has been using the test bed to do a ‘proof-of-concept' on several implementations. This involved changing the configuration on one or more of the devices. You will be presented with a series of trouble tickets related to issues introduced during these configurations. 

Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and solution. 

Each ticket has 3 sub questions that need to be answered & topology remains same. 

Question-1 Fault is found on which device, 

Question-2 Fault condition is related to, 

Question-3 What exact problem is seen & what needs to be done for solution 

Client 1 is unable to ping IP 209.65.200.241 

Solution 

Steps need to follow as below:-

. When we check on client 1 & Client 2 desktop we are not receiving DHCP address from R4 

ipconfig ----- Client will be receiving IP address 10.2.1.3 

. From Client PC we can ping 10.2.1.254…. 

. But IP 10.2.1.3 is not able to ping from R4, R3, R2, R1 

. Change required: On DSW1, VALN ACL, Need to delete the VLAN access-map test1 whose action is to drop access-list 10; specifically 10.2.1.3 

Q10. - (Topic 6) 

The implementations group has been using the test bed to do a ‘proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, and FHRP services, a trouble ticket has been operated indicating that Client 1 cannot ping the 209.65.200.241 address. 

Use the supported commands to Isolated the cause of this fault and answer the following questions. 

On which device is the fault condition located? 

A. R1 

B. R2 

C. R3 

D. R4 

E. DSW1 

F. DSW2 

G. ASW1 

H. ASW2 

Answer:

Explanation: 

Since the Clients are getting an APIPA we know that DHCP is not working. However, upon closer examination of the ASW1 configuration we can see that the problem is not with DHCP, but the fact that the trunks on the port channels are only allowing VLANs 1-9, when the clients belong to VLAN 10. VLAN 10 is not traversing the trunk on ASW1, so the problem is with the trunk configuration on ASW1.