Q1. Your customer uses Microsoft Office Excel to maintain an inventory of software and hardware assets.
You need to recommend a tool that generates daily reports on changes to the inventory of applications installed on computers.
Which tool should you recommend?
A. a network monitoring tool
B. a procurement tool
C. the SAM ROI Calculator
D. a software asset inventory tool
Answer: D
Q2. You manage the software asset lifecycle for a customer.
The customer's security policy states that employees can only install and use approved software.
You need to implement a process to support the security policy.
Which process should you implement?
A. change management
B. Client Access Licenses (CALs) approval
C. intrusion detection
D. license recovery
Answer: A
Q3. Your customer has multiple departments named Human Resources, IT, Procurement, and Security.
The customer has a SAM program. The customer's license management process is manual.
You plan to automate the license management process.
You need to identify which data source must be used to automate the license management process.
Which data source should you identify?
A. the Human Resources department's employee records database
B. the IT department's configuration management database (CMDB)
C. the Procurement department's purchase order database
D. the Security department's network access rights database
Answer: C
Q4. You have a report that contains all hardware inventories for a customer.
The customer purchases upgrade licenses for Microsoft Office installations. All computers run the most up-to-date version of Office.
You need to ensure that all upgrade licenses are in compliance.
What should you do?
A. Review all Certificates of Authenticity (COAs).
B. Compare the inventory to the upgrade licenses.
C. Assign each upgrade license to a valid original license.
D. Generate a Microsoft Product License Advisor (MPLA) report.
Answer: C
Q5. You are validating inventory accuracy for a customer.
You gather the following data about the installation of Microsoft Office:
•All licenses are for Office Professional Edition.
•Many computers report multiple installations of Office.
•The customer purchased all Office licenses through volume licensing.
You plan to generate an inventory detail report.
You need to include the appropriate number of Office installations in the report.
Which number should you include?
A. All reported installations of Office.
B. One installation of Office per computer.
C. The number of authorized installations of Office.
D. The number of installations of Office currently in use.
Answer: B
Q6. How many years of experience do you have designing, assessing, and optimizing Software Asset Management (SAM)?
A. I have not done this yet.
B. Less than 3 months
C. 3-6 months
D. More than 6 months but less than 1 year
E. 1-2 years
F. 2-3 years
G. 3 or more years
Answer: A
Q7. Your customer has the following key performance indicators:
•The SAM plan is defined and approved.
•Sign-off on SAM reports is performed annually.
•Direct SAM responsibility is identified throughout the organization.
You need to identify the minimum SAM maturity level represented by all of these indicators.
Which maturity level should you identify?
A. Basic
B. Dynamic
C. Rationalized
D. Standardized
Answer: D
Q8. Your customer has the following key performance indicators:
•Assets are purchased on a per-project basis.
•Assets are purchased without a review of the current license availability.
You need to identify the minimum SAM maturity level represented by both of these indicators.
Which maturity level should you identify?
A. Basic
B. Dynamic
C. Rationalized
D. Standardized
Answer: A
Q9. You perform an audit for a customer. The audit identifies the following information: •Hardware inventory is incomplete. •Software inventory does not exist. •Software purchasing is decentralized?
You need to identify two benefits that support implementing an ongoing SAM program.
Which two benefits should you identify? (Each correct answer presents part of the solution. Choose two.)
A. Decreased licensing costs
B. Decreased risk of paying non-compliance fines
C. Increased IT budget
D. Reduced compliance responsibility
Answer: A,B
Q10. Your customer has 80 computers.
You need to recommend a tool to collect hardware and software inventory information.
Which tool should you recommend?
A. eOpen
B. Microsoft Software Inventory Analyzer (MSIA)
C. Microsoft Volume Licensing Service (MVLS)
D. SAM ROI Calculator
Answer: B