Q1. You plan to perform a SAM optimization assessment for a customer.
You need to identify the phase during which roles, expectation, and responsibilities are assigned.
Which phase should you identify?
A. infrastructure analysis
B. optimization and planning
C. SAM discussions
D. workshop preparation
Answer: D
Q2. Your customer has a centralized software purchase process.
You discover that department heads sometimes purchase software by using their personal credit cards.
You need to reduce the amount of software purchasing by the department heads.
What should you do?
A. Implement a software inventory tool.
B. Perform a SAM optimization assessment.
C. Notify the Business Software Alliance (BSA).
D. Establish a SAM awareness and education program.
Answer: D
Q3. You manage all software licenses for a company named Contoso, Ltd. Contoso licenses all Windows desktop computers under an OEM licensing agreement and all Microsoft Office Professional licenses under a volume licensing agreement.
Following an acquisition, Contoso plans to transfer all licenses to an unaffiliated company named Litware, Inc.
You need to transfer all licenses from Contoso to Litware.
Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)
A. Complete a transfer request form for all Office licenses.
B. Complete a transfer request form for all Windows licenses.
C. Transfer all desktop computers from Contoso to Litware.
D. Transfer all Certificate of Authenticity (COA) stickers from Contoso computers and to Litware computers.
Answer: A,C
Q4. Your customer has one office. All software and hardware purchasing is centralized.
You need to define the scope of a SAM program assessment for the customer. Which information should you collect?
A. current license versions
B. install, move, add, change (IMAC) activities
C. list of people responsible for SAM sign-off
D. quantity of server licenses
Answer: C
Q5. You plan to assess the SAM processes of a customer. You communicate roles, analyze the infrastructure, and conduct onsite discussions.
You need to identify how to improve the SAM processes.
What should you do?
A. Generate an inventory report.
B. Generate a SAM planning report.
C. Develop a project implementation plan.
D. Perform a SAM optimization assessment.
Answer: D
Q6. Your customer has one main office in Boston and three branch offices in London, New York, and Paris. All purchasing, software deployment, and inventory is centralized in the New York office. Microsoft Office is installed in only the Paris office. The main data center is in the London office.
You plan to perform a SAM program assessment of Office for the customer.
You need to visit one of the offices to collect data for the assessment.
Which office should you visit?
A. Boston
B. London
C. New York
D. Paris
Answer: C
Q7. You plan to design a SAM program for a customer.
The customer's department managers provide little assistance in gathering information relevant to the SAM program design. You are unable to begin designing the SAM program.
You need to begin designing the SAM program.
What should you do next?
A. Recommend a SAM tool.
B. Assign specific SAM roles.
C. Define the SAM program scope.
D. Obtain executive authorization from the key stakeholders.
Answer: D
Q8. You collect the following information from a customer:
•Volume license agreements
•Hardware and software inventory procedures You need to define the scope of a SAM program assessment for the customer. Which information should you use?
A. physical asset locations
B. preferred software vendor
C. number of contract employees
D. number of IT staff
Answer: A
Q9. Your customer does not track any software licenses. You confirm that the customer is out of compliance with several vendor agreements.
You need to implement a SAM program for the customer.
What should you do first?
A. Stop all software purchases.
B. Purchase and implement a SAM tool.
C. Convert product licenses to volume license agreements.
D. Present the benefits of the SAM program to the customer's executives.
Answer: D
Q10. Your customer uses a SAM tool to collect hardware inventory.
You need to validate the accuracy of the number of desktop computers discovered. What should you do?
A. Identify the hardware refresh cycle.
B. Compare the data against the original build inventory.
C. Conduct a manual inventory and compare it against the SAM tool results.
D. Install a Microsoft System Center Configuration Manager (CfgMgr) client on each server.
Answer: C