70-685 Exam - Pro: Windows 7, Enterprise Desktop Support Technician

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Q1. Users in the ERPApp1 pilot project report intermittent application issues.

You need to consolidate all application events for the users in a central location.

What should you do?

A.

B.

D. the system protection settings

Answer: C

Q4. Existing Internet Explorer security settings and GPOs are applied throughout the company. However, users are visiting websites known by Internet Explorer to host malicious content.

You need to ensure that users cannot visit those websites.

Which setting in the GPO should you enable to achieve this goal?

A. Turn off Managing SmartScreen Filter for Internet Explorer 8

B. Prevent Bypassing SmartScreen Filter Warnings

C. Turn on ActiveX Filtering

D. Prevent ignoring certificate errors

E. Turn off Managing Phishing filter

Answer: B

Q5. Your company has client computers that run Windows 7 and client computers that run Windows XP Professional.

You enable the Network Discovery feature on the Windows 7 computers.

You discover that the Windows XP computers do not appear on the network map.

You need to ensure that all client computers appear on the network map.

What should you do?

A. Configure the IPv6 protocol on the Windows 7 computers.

B. Configure the network shares on the Windows 7 computers to include the user names of all employees.

C. Configure the network shares on the Windows XP computers to include the user names of all employees.

D. Install the Link Layer Topology Discovery (LLTD) Responder on the Windows XP computers.

Answer: D

Q6. You have an Active Directory domain. All client computers run Windows 7 and are joined to the domain. All administrators have laptop computers that have integrated smart card readers. All administrator accounts are configured to require the smart cards to log on to the domain.

A smart card reader fails on your laptop. You order a replacement smart card reader. The new reader will be delivered next week.

You need to ensure that you can log on to the domain by using your administrative user account.

You request that a domain administrator modify the properties of your user account.

What else should you request the domain administrator to do?

A. Reset your computer account.

B. Reset your user account password.

C. Disable and enable your user account.

D. Remove your computer from the domain, and then join your computer to the domain.

Answer: B

Q7. All client computers on your company network run Windows 7. Several legacy software applications are made available on the computers by using Windows XP Mode (XPM).

Employees report that all Start menu shortcuts for the legacy applications are missing from their computers.

You need to ensure that all employees can access the Start menu shortcuts for the legacy applications.

What should you do?

A. Copy the program icons to the Start menu of the Windows 7 computers.

B. Reinstall the applications on the XPM machines and select the repair option.

C. Configure the applications as Default Programs on the Windows 7 computers.

D. Enable the Auto Publish option for Virtual Machine Settings on the Windows 7 computers.

Answer: D

Q8. A company has computers running Windows 7 Enterprise. Connections to the company's wireless network are filtered by MAC address.

The company purchases a new computer that must be connected to the wireless network.

You need to recommend all the commands that discover the MAC address of the new computer's wireless network adapter.

Which commands should you recommend? (Choose all that apply.)

A. getmac /v

B. ipconfig /all

C. netstat

D. ipconfig

E. ipconfig / allcompartments

Answer: AB

Q9. All client computers on a company's network run Windows 7 and are members of an Active Directory Domain Services (AD DS) domain. Company policy requires that all unnecessary services be disabled on the computers.

The Sales department staff has been provided with new wireless adapters that use the IEEE 802.11n technology.

You need to ensure that portable computers can connect to wireless networks.

Which service should be running on the portable computers?

A. WWAN AutoConfig

B. Computer Browser

C. Portable Device Enumerator Service

D. WLAN AutoConfig

Answer: D

Q10. Your company has a main office and a branch office.

A user from the branch office reports that he receives stop errors on his desktop computer.

A help desk technician reports that the errors are caused by a defective internal smart card reader. You plan to remove the smart card reader next week.

You need to recommend a solution that prevents the stop errors from re-occurring when the computer is restarted.

What should you recommend?

A. Modify the Data Execution Protection (DEP) settings.

B. From Device Manager, disable the smart card reader.

C. From Device Manager, uninstall the smart card reader.

D. From the Trusted Platform Management (TPM) console, turn off TPM.

Answer: B