New Avaya 7304 Exam Dumps Collection (Question 3 - Question 12)
Q1. The system ready indicator is a visual indication of the status of the Avaya CallPilot system and shows at a glance what is happening with the system.
Which statement about the system ready indicator icon is true?
A. When the Avaya CallPilot server is in normal operation, the icon is white with an exclamation mark.
B. When calls are not being processed, an X appears on the icon.
C. When status information about the Avaya CallPilot server is currently unavailable the icon flashes a green checkmark.
D. When calls are being processed but some services are not wording, the icon flashes a red question mark.
Answer: A,B
Q2. After installing Avaya CallPilot Desktop Messaging, an end user needs to retrieve the messages from the Avaya CallPilot mailbox.
Which protocol enables desktop messaging clients to retrieve messages from the Avaya CallPilot server?
A. Simple Mail Transfer Protocol (SMTP)
B. Internet Message Access Protocol (IMAP)
C. Lightweight Directory Access Protocol (LDAP)
D. Simple Network Management Protocol (SNMP)
Answer: B
Q3. A customer purchases the appropriate number of Speech Activated Messaging seats to support their sales staff, however, they find that after implementing the Speech Activated Service it does not allow CallPilot Migration to log in. all user mailboxes were migrated the previous day using the Meridian Mail to Avaya CallPilot Migration process.
Which step should you take to resolve the problem?
A. Use the Performance Monitor to verify that the Speech Recognition Channels are active.
B. Rerun the Configuration Wizard and verify that the Speech Activated Messaging option has been configured.
C. Verify that the Mailbox Class designated for the sales staff has been configured to allow Speech Activated Messaging.
D. Log in to Avaya CallPilot Manager and access the feature report to verify that the customer has purchased the Speech Activated Messaging option.
Answer: C
Q4. Callers have reported that they are cut off before having time to leave a message for Avaya CallPilot users.
In which field must you change the value to increase the length of time allowed for the caller to leave a message in a mailbox?
A. Max. voice storage limit
B. Max. composed message length
C. Max. call answering message length
D. Call Answering Warning Beep Time Threshold
Answer: C
Q5. A user has recently added a second mailbox link in My CallPilot and wants to use the Email-By-Phone feature with it. After logging into the mailbox, the user is only able to listen to the messages from the original email account.
What can the user do to hear messages from the second mailbox account?
A. Enable the email account for Email-By-Phone in My CallPilot, Mailbox Links.
B. Enable the email account for Email-By-Phone in My CallPilot, Telephone Options.
C. Enable the email account for Email-By-Phone in My CallPilot, CallPilot Preferences.
D. Dial 89 or say 'Change List' after logging into Avaya CallPilot to get to the second email account
Answer: A
Q6. Avaya CallPilot administrators can have centralized control of desktop option for members of a mailbox class.
Which is configurable service for Desktop and Web Messaging?
A. Language
B. Desktop playback
C. Mailbox shares DN
D. Creation of a revert directory
Answer: B
Q7. Shared Distribution Lists (SDLs) are created and maintained by the system administrator, but are accessible by users.
Which statement about creating SDLs is true?
A. Static SDLs contain a set of criteria.
B. SDLs can be managed from My CallPilot.
C. Other SDLs cannot be included in an SDL.
D. Static SDLs can include local mailbox owners.
Answer: D
Q8. A Messaging Waiting Indication (MWI) icon provides useful information to Desktop Messaging and My CallPilot users.
Which statement about the MWI icon feature is true?
A. The MWI icon is viewed only from the display on the user's telset.
B. The only information provided by the MWI icon is the notification of the arrival of new messages.
C. The user must be logged into My CallPilot or Desktop Message before the MWI icon application is available.
D. The MWI icon application runs at all times, even when the user is not logged on to My CallPilot or Desktop Messaging.
Answer: C
Q9. You need to know the last time your password was changed. How can you find that information using My CallPilot?
A. E-mail Messages tab
B. Avaya CallPilot Features tab
C. Useful Information tab
D. Avaya CallPilot Messages tab
Answer: A
Q10. Avaya CallPilot Desktop Messaging clients at a company are unable to send messages from the desktop interface.
Which messaging protocol must be configured to enable this capability?
A. Simple Mail Transfer Protocol (SMTP)
B. Internet Message Access Protocol (IMAP)
C. Lightweight Directory Access Protocol (LDAP)
D. Simple Network Management Protocol (SNMP)
Answer: A
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