Q1. You are the help desk technician for a local law firm. The senior partner asks you to add a custom domain for the law firm’s Microsoft Office 365 account. The domain will be used for instant messaging and the law firm’s public website.
The Microsoft Office 365 admin console prompts you for the purpose of the new domain.
What is the purpose?
A. Microsoft Exchange Online
B. Microsoft OneDrive
C. Microsoft Lync Online
D. Microsoft SharePoint Online and Microsoft Lync Online
Answer: D
Explanation: You can handle your public website through Microsoft SharePoint Online.
Microsoft Lync Online (becoming Skype for Business) is an easy-to-use cloud-based platform for audio conferencing, online meetings, video conferencing, instant messaging and presentation sharing.
Q2. This question requires that you evaluate the underlined text to determine if it is correct.
You are working as an IT technician at your university.
The university has installed Microsoft Exchange Online Protection. An administrator asks you how to manage accepted domains.
You should tell the administrator to select "compliance management" in the Exchange Admin Center.
Instructions: Review the underlined text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect, select the answer choice that makes the statement correct.
A. No change is needed.
B. mail flow
C. protection
D. permissions
Answer: B
Explanation: Use the EAC to view a list of managed domains
1- In the EAC, go to Mail Flow > Accepted domains.
2. Click the Name, Accepted domain, or Domain type column heading to sort alphabetically in ascending or descending order. By default, accepted domains are sorted alphabetically by name in ascending order.
Reference: Manage Accepted Domains in EOP
https://technet.microsoft.com/en-us/library/jj723136%28v=exchg.150%29.aspx
Q3. A local company hires you to manage its Microsoft Office 365 subscription. Your responsibility is to monitor any Service Incidents that Microsoft reports.
What are two examples of Microsoft Office 365 Service Incidents? Choose two.
A. unplanned downtime of the Online Exchange service
B. post-incident reviews
C. planned downtime maintenance events
D. a resent change to the Microsoft Online Service Level Agreement
Answer: A,C
Explanation: There are two types of service incidents:
*
Planned downtime (maintenance events)
*
Unplanned downtime Unplanned events occur when one or more of the services included
in the Office 365 suite are unavailable or unresponsive. Reference: Service Continuity
https://technet.microsoft.com/en-us/library/office-365-service-continuity.aspx
Q4. You are a help desk technician for your university. The university uses Microsoft Office 365 in a hybrid environment.
A new employee requires an Office 365 account for email. You create an account for the employee on the local Active Directory server. You immediately go to the Office 365 dashboard but cannot locate the employee’s user account.
What should you do?
A. Run a message trace for the new user.
B. License the user for Microsoft Exchange Online.
C. Force a Directory Synchronization for Office 365.
D. Create an inbound on-premise connector.
Answer: C
Explanation: To sync the local AD with the Office 365 service the installation of the Directory Synchronization Tool (Dirsync) is required.
Reference: How to sync local Active Directory to Office 365 with DirSync
http://www.codetwo.com/admins-blog/sync-premises-ad-office-365/
Q5. This question requires that you evaluate the underlined text to determine if it is correct.
You need to ensure that an installation of the Microsoft Intune client displays messages during the installation process. You should run "Windows Intune Setup.exe/PrepareEnroll" from an elevated command prompt.
Instructions: Review the underlined text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect, select the answer choice that makes the statement correct.
A. No change is needed.
B. Windows_Intune_Setup.exe
C. Windows_Intune_Setup.exe/Extract
D. Windows_Intune_Setup.exe/Quiet
Answer: B
Explanation: Just use Windows_Intune_Setup.exe without any arguments and all the client messages will be displayed.
Reference: Configuring Windows Intune part 2
http://blogs.technet.com/b/jweston/archive/2012/02/22/configuring-windows-intune-part-2.aspx
Q6. What is the minimum version of Internet Explorer needed to ensure that Microsoft Office 365 web-based applications have full functionality?
A. Internet Explorer 8
B. Internet Explorer 9
C. Internet Explorer 10
D. Internet Explorer 11
Answer: C
Explanation: Office 365 is designed to work with the current or immediately previous version of Internet Explorer. Office 365 does not offer code fixes to resolve problems you encounter when using the service with Internet Explorer 9. You should expect the quality of the user experience to diminish over time, and that many new Office 365 experiences might not work at all.
Reference: Office 365 system requirements
https://support.office.com/en-us/article/Office-365-system-requirements-719254C0-2671-4648-9C84-C6A3D4F3BE45
Q7. You are an IT assistant for a local real estate company. The company is configuring Microsoft Office 365 for email services.
You want to enable Microsoft Outlook clients to easily connect to Microsoft Exchange Online services.
Which type of DNS record for the Autodiscover service is required?
A. CNAME
B. SRV
C. MX
D. HOST
Answer: A
Explanation: The CNAME record helps Outlook clients to easily connect to the Exchange Online service by using the Autodiscover service. Autodiscover automatically finds the correct Exchange Server host and configures Outlook for users.
Reference: External DNS records required for Exchange Online
http://howtonetworking.com/msapps/office365-11.htm
Q8. This question requires that you evaluate the underlined text to determine if it is correct.
You may restore a Microsoft Office 365 user account within 6 months of deleting the account.
Instructions: Review the underlined text. If it makes the statement correct, select “No change is needed”. If the statement is incorrect, select the answer choice that makes the statement correct.
A. No change is needed.
B. 30 days
C. 90 days
D. 1 year
Answer: B
Explanation: The user's data is stored for 30 days. When you restore the work or school account within the 30 days, the user account and all associated data are restored.
Reference: https://support.office.com/en-nz/article/Delete-or-restore-users-d5155593-3bac-4d8d-9d8b-f4513a81479e
Q9. You are a Microsoft SharePoint administrator for Contoso Pharmaceuticals.
Contoso Pharmaceuticals has a Microsoft Office 365 Essentials subscription.
You need to ensure that sensitive materials in Microsoft SharePoint can be accessed only by a specific set of researches. You want to accomplish this goal by using the minimum amount of effort.
What should you create?
A. a new page
B. a subsite
C. a site collection
D. a new content database
Answer: C
Explanation: A Microsoft SharePoint Online site collection is a tiered set of sites that you can manage individually or as a group. The sites share administration settings, navigation, permissions, and other features. Each site collection contains a single top-level site and any number of subsites below it. A subsite can inherit permissions and navigation from its parent site, or these elements can be specified and managed separately.
Reference: Create or delete a site collection
https://support.office.com/en-ca/article/Create-or-delete-a-site-collection-3a3d7ab9-5d21-41f1-b4bd-5200071dd539
Q10. OTSPOT
Instructions: For each of the following statements, select yes if the statement is true. Otherwise, select No. Each correct selection is worth one point.
Answer: