Q1. This question requires that you evaluate the underlined text to determine if it is correct.
You are an intern for an IT analyst at a small company. The company plans to implement Microsoft Office 365.
You want to ensure that your environment can support Office 365.
You need to run the "Office 365 management pack" to check deployment readiness.
Instructions: Review the underlined text. If it makes the statement correct, select “No change is needed”. If the statement is incorrect, select the answer choice than makes the statement correct.
A. No change is needed
B. Setup Assistant
C. Config 365
D. Client Updater
Answer: B
Explanation: The setup assistant provides information for deployment readiness.
Q2. You are the Microsoft Lync Online administrator for your company. A customer has reported an issue when signing in to the company’s Lync Online Service. When the customer attempts to sign in, the following error message is returned:
“The server is temporarily unavailable”.
The server is up, and other customers are connected to it.
What is likely causing the connection issue?
A. The user has the incorrect Lync version
B. The user has entered the wrong user name
C. DNS is configured incorrectly
D. The user does not have a Lync license
Answer: D
Explanation: This issue occurs for one of the following reasons: Cause 1: You are not entitled for Lync Online.
Cause 2: You lack connectivity to the Lync Online service. Cause 3: You are running a 64-bit Windows operating system.
Reference: "Cannot sign in because the server is temporarily unavailable" error when you try to sign in to Lync Online in Office 365 dedicated
https://support.microsoft.com/en-us/kb/2619522
Q3. You are the Microsoft Lync administrator for your company.
An employee needs to use Lync Online to call two external Skype contacts simultaneously. The employee can only call one contact at a time.
What should you advise the employee to do?
A. Turn on external communication
B. Check the formatting of her user name
C. Invite contacts to a Lync Meeting
D. Verify that the Skype users are signed in to a Microsoft Account
Answer: D
Explanation: Skype users must be signed in with their Microsoft account (formerly Windows Live ID).
Reference: Let Lync Online users communicate outside your organization [Small Business]
https://support.office.com/en-ca/article/Let-Lync-Online-users-communicate-outside-your-organization-Small-Business-7f488f09-f004-4db5-aec5-01c262aa3d34?ui=en-US&rs=en-CA&ad=CA
Q4. OTSPOT
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No. Each correct selection is worth one point.
Answer:
Q5. You are hired by a local real estate company to set up Microsoft Office 365 Business Premium.
How will the first Microsoft Office 365 account be created?
A. The one-premise domain administrator automatically receives an admin account in Microsoft Office 365 after Directory Synchronization is completed.
B. The account that creates the first DNS record automatically becomes an admin account in Microsoft Office 365.
C. The initial account created in Microsoft Office 365 automatically becomes an admin account.
D. The account that registers the domain automatically becomes an admin account in Microsoft Office 365.
Answer: C
Q6. You are an IT intern for a retail company.
The staff is not receiving inbound messages, and clients are not receiving the staff’s outbound messages.
Which two features of Microsoft Exchange Online should you use to diagnose the issue? Choose two.
A. Outlook Web App (OWA) delivery reports
B. Exchange Online Protection
C. Endpoint Protection
D. Message Trace tool
Answer: A,D
Explanation: D: Office 365 Small Business admins can troubleshoot email delivery problems by using the Exchange Online message trace tool. The tool helps admins track specific messages sent in the past 90 days.
A: Office 365 users and admins can also use delivery reports in Outlook Web App to check the delivery status of messages they’ve sent or received. If you sent a message to five people, for example, you can check the status of the delivery of that message to each person. Go to.Delivery reports.settings:
..
Sign in to Outlook Web App.
At the top of the page, select.Outlook.(or.Mail). Or, select the.App launcher., and
then select.Outlook.
Office 365 navigation options
..
At the top of the page, select.Settings.Settings icon.>.Options.
In.Options, select.Organize email.>.Delivery reports. Or, in.Options,
under.MAIL.>.Layout, select.Delivery reports.
Reference: Troubleshoot email delivery using the Exchange Online message trace tool
https://support.office.com/en-au/article/Troubleshoot-email-delivery-using-the-Exchange-Online-message-trace-tool-e7758b99-1896-41db-bf39-51e2dba21de6
Reference: https://support.office.com/en-sg/article/Delivery-reports-6556a1d7-e988-4428-88de-48a4ae58555f
Q7. How does Microsoft inform subscribers of maintenance events that could temporarily disrupt Microsoft Office 365 services?
A. by emailing the Global Admin account for the subscription
B. by updating the Message Center Dashboard
C. by updating the Service Health Dashboard
D. by updating the Online Service Level Agreement
Answer: C
Explanation: When a service impacting event occurs, Microsoft Customer Service and Support recognizes that timely and accurate communications are critical for customer organizations and partners. Microsoft notifies Office 365 subscribers by updating the Service Health Dashboard that is available on the Office 365 portal.
Reference: http://blogs.msmvps.com/bradley/2012/09/13/i-found-an-rss-feed-for-office-365-service-health-notifications/
Q8. This question requires that you evaluate the underlined text to determine if it is correct.
In order to give other users access to a file stored on your Microsoft OneDrive, you should "change the Share With settings".
Instructions: Review the underlined text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect, select the answer choice that makes the statement correct.
A. No change is needed.
B. connect to Microsoft Outlook
C. edit the Microsoft OneDrive library
D. synchronize the Microsoft OneDrive library
Answer: A
Explanation: You can share files and folders in OneDrive from File Explorer. Press and hold or right-click the file or folder you want to share, tap or click Share with, and then choose OneDrive. This takes you to the OneDrive.
Reference: http://windows.microsoft.com/en-us/windows-8/onedrive-app-faq
Q9. You are configuring Microsoft Lync Online for a private high school. You are creating the DNS settings on the school’s public DNS server.
Which two DNS records are specifically designated for Lync Online? Choose two.
A. CNAME autodiscover
B. SRV_sip
C. CNAME lyncdiscover
D. TXT SPF
Answer: B,C
Explanation: There is two SRV records and two CNAME record that you need to create.
*
lyncdiscover Type: CNAME
*
sip Type: CNAME
*
_sipfederationtls Type: SRV
*
_sip._tls Type: SRV
Reference: DNS Records required to use Lync Online (Office 365) with a Vanity Domain
https://www.martinhatch.com/2012/02/dns-records-required-to-use-lync-online.html
Q10. This question requires that you evaluate the underlined text to determine if it is correct.
Creating a "mail contact" by using the Microsoft Exchange Online GUI Console allows employees to reserve conference rooms for meetings.
Instructions: Review the underlined text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect, select the answer choice that makes the statement correct.
A. No change is needed.
B. resource mailbox
C. distribution group
D. mail user
Answer: B
Explanation: Resource mailboxes can be included as resources in meeting requests, providing a simple and efficient way to manage the scheduling of resources for your organization. There are two types of resource mailboxes in Microsoft Exchange Server: room and equipment.
Reference: What is an Exchange resource mailbox? How do I find them?
http://blogs.technet.com/b/dst2007/archive/2007/03/11/finding-resource-mailbox-031007.aspx