ADM-201 Exam - Administration Essentials for New Admins

NEW QUESTION 1

A virtual storage that can be used to group on criteria such as skill requirements, product categories, customer types or service levels is called a:

• A. Case Queue
• B. Case Assignment Rule
• C. Solutions Queue
• D. None of the above

Answer: A

NEW QUESTION 2

Which of the following settings directly affects Date fields to display as MM/DD/YYYY?

• A. Local
• B. Time Zone
• C. Language
• D. Default Currency

Answer: A

NEW QUESTION 3

Which email address option is available to override the From Email Address in a Workflow Email Alert?

• A. An active Administrator's email address
• B. A manual entered email address
• C. An active user's email address
• D. An Organization -wide email address

Answer: D

NEW QUESTION 4

Which Step is not a part of creating custom application?

• A. Selecting tabs
• B. Adding a logo
• C. Selecting profiles
• D. Creating a custom object

Answer: D

NEW QUESTION 5

Which of the following statements about a user record are true?

• A. Each has its own unique username.
• B. Each has its own username which is not necessarily unique.
• C. Both active and inactive users use license.
• D. Each user must be associated with a profile.
• E. Some users are not associated with any Role.

Answer: ADE

NEW QUESTION 6

When controlling and dependent fields are available in Connect Offline...

• A. You will be able to edit one, with it automatically updating the other
• B. The logic between them is not available
• C. You can only edit the controlling field
• D. You can only edit the dependent field

Answer: B

NEW QUESTION 7

Which report format summarizes data in a grid against horizontal and vertical criteria and provides totals for both rows and columns?

• A. Summary
• B. Matrix
• C. Tabular

Answer: B

NEW QUESTION 8

What is True about the Role Hierarchy

• A. Controls data visibility
• B. Controls record roll-up forecating and reporting
• C. Not necessarily the company or
• D. chart
• E. Controls Read / Write and Transfer Rules for each user

Answer: ABC

NEW QUESTION 9

SFDC allows me to add a reporting hierarchy (or organization chart) to my contacts. This way I can better understand the structural dynamics within the businesses I am selling to, and remember who to contact for certain aspects of a sale.

• A. True
• B. False

Answer: A

NEW QUESTION 10
CORRECT TEXT
What are the field property options for Custom Fields?

• A.

Answer: RequiredRead-OnlyExternalIDUnique

NEW QUESTION 11

The automated case user will be listed on the case history for all actions that are system defined, including:

• A. When a case is automatically assigned using assignment rules
• B. When a case is escalated
• C. When a case is created online via Web-to-Case
• D. When a Workflow is Triggered

Answer: ABC

NEW QUESTION 12

Workflow rules on custom objects are automatically deleted if the custom object is deleted.

• A. True
• B. False

Answer: A

NEW QUESTION 13
CORRECT TEXT
What is a Running User?

• A.

Answer: Determinesthelevelofaccesstothedashboarddata

NEW QUESTION 14

The Director of Sales wants a report that shows the trending performance of his sales reps. He would like to see the trend by month, with a review of the previous 6 months. Which report format would you use to create this custom report?

• A. The Tabular Report
• B. The Summary Report
• C. Matrix Report.

Answer: C

NEW QUESTION 15

Opportunity products can be linked in a Lookup Relationship:

• A. True
• B. False

Answer: B

NEW QUESTION 16

Select the user permissions which override field-level security (Select all that apply):

• A. Modify All Data
• B. View All Data
• C. Configure UI
• D. View Encrypted Data

Answer: ABD

NEW QUESTION 17

Custom Formula fields do Not support which of the following functional expression?

• A. Adding multiple records together
• B. If/then/else conditional statements
• C. Clickable image buttons
• D. Combine text strings together

Answer: C

NEW QUESTION 18

In order to implement more business process multiple record types must also be implemented:

• A. True
• B. False

Answer: A

NEW QUESTION 19

A checkbox can be a controlling field in a field dependency?

• A. True
• B. False

Answer: A

NEW QUESTION 20

Can an administrator change the profile settings of the Standard Solution Manager profile?

• A. Yes
• B. No
• C. Depends on the Setting of the Administrator profile

Answer: B

NEW QUESTION 21

Which of the following is true about Page layouts?

• A. Control the layout and organization of detail and edit pages
• B. Control which fields, related lists, and custom links users see, on detail and edit pages only
• C. Control which standard and custom buttons display on detail pages and related lists
• D. Determine whether fields are visible, read only, or required, on detail and edit pages only
• E. All of the Above

Answer: E

NEW QUESTION 22

You can create email alerts for workflow rules on activities.

• A. True
• B. False

Answer: A

Explanation:
Explanation/Reference:
You can't create email alerts for workflow rules on activities.

NEW QUESTION 23

A Standard Fiscal Year can start on May 1st.

• A. True
• B. False

Answer: A

NEW QUESTION 24

Identify the true statements about the workflow approval process?

• A. When a record is submitted for approval the Admin can edit the record
• B. You can forward an email approval request to another email address
• C. The approvers delegate can also approve a request
• D. Approvers can view an approval request from their home page
• E. Approvers can only access an approval page from the application

Answer: AD

NEW QUESTION 25

All existing custom objects that were previously deployed will still be deployed when you upgrade a managed application.

• A. True
• B. False

Answer: A

NEW QUESTION 26

When a lead is converted it becomes an Account,Contact and Opportunity (unless you opt out of creating an Opportunity)

• A. True
• B. False

Answer: A

NEW QUESTION 27

If the company locale is set to US English, all users will have a default locale of US English and this cannot be changed.

• A. True
• B. False

Answer: B

NEW QUESTION 28
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