Experience-Cloud-Consultant Exam - Salesforce Certified Experience Cloud Consultant (SU21)

NEW QUESTION 1
Bloomington Caregivers (BC) intends to launch a company-wide project to create personalized experiences for its providers, vendors installers, and patients. BC’s business processes and workflow flow industry standards and common practices, mostly driven by compliance and regulatory mandates.
What should BC closely into during the evaluation phase?

• A. Lightning Bolt solutions
• B. Community Connect
• C. Digital Experience framework
• D. SDLC (Software Developer Life Cycle) for Experiences

Answer: C

NEW QUESTION 2
hat are three best practices when configuring self-registration for an Experience Cloud site? Choose 3 answers

• A. Assign a cloned standard site profile as the default for self-registration.
• B. Use a restrictive default profile to begin with.
• C. Create a separate profile for your self-service site and your partner portal.
• D. Assign the standard site profile as the default for self-registration.
• E. Use the same profile for your self-service site and your partner portal.

Answer: ABC

NEW QUESTION 3
Dreamscape Flowers (DF) has a community for its flower growers. DF now wants to create communities for its franchisee network as well as direct B2C customers as part of a company-wide digital transformation. Other subsidiaries of DF are also undergoing digital transformation and are interested in setting up similar communities based on DF's approach.
In what two ways can Lightning Bolt help DF accomplish this? Choose 2 answers

• A. Lightning Bolts can be distributed and reused.
• B. Lightning Bolts can help reduce implementation time.
• C. Lightning Bolts can help minimize licensing and provisioning cost.
• D. Lightning Bolts can help organize, manage, and reuse digital content.

Answer: BC

NEW QUESTION 4
No Moré Homelessness (NMH) is about to create a public site for volunteers where they will be able to sign up for volunteering opportunities at local events. Each registration will result in a record being created for a custom Event Registration object.
Which three considerations should NMH keep in mind for records created by guest users? Choose 3 answers

• A. Queues cannot be assigned as owners of records created by guest users.
• B. When possible, one should create and assign queues as owners of records created by quest users.
• C. Setting the default owner for records created by guests is an option in Experience Cloud sites.
• D. Default owner does not need Read/Write access to view the records created by guest users.
• E. Any active user in an org can be assigned as the default owner of records created by guest users.

Answer: BCE

NEW QUESTION 5
No More Homelessness (NMH) and DreamHouse Realty (DR) are working to provide free housing to low-income seniors. Social workers at NMH need to access records owned by realtors at DR.
What should the Experience Cloud consultant recommend for record sharing?

• A. Role Hierarchy
• B. Sharing Set
• C. Sharing Rule
• D. Super User

Answer: C

NEW QUESTION 6
The mission of No More Homelessness (NMH) is to help every homeless person in the best possible manner through its Experience Cloud site. NMH's site manager wants to set up search engine optimization (SEQ) to ensure NMH's public Experience Cloud site is visible to search engines.
Which two practices does the site manager need to do to ensure SEO is implemented successfully? Choose 2 answers

• A. Check whether a custom robots.txt file to control indexing has been create
• B. b
• C. Check whether the Experience site is public and activate
• D. Pencil & Paper
• E. Check whether the SEO Institute has provided the approval for the site with end date.
• F. Check whether manual sitemap refresh happens on the last day of every month.

Answer: AB

NEW QUESTION 7
Which three permissions are included for a delegated administrator? Choose 3 answers

• A. Create and edit external user records.
• B. Manage object access for external users.
• C. Add external users to multiple accounts.
• D. Generate new passwords for external users.
• E. Manage permissions sets for external users on their account.

Answer: ADE

NEW QUESTION 8
Universal Containers’ (UC) Salesforce org uses SAML 550 with a third-party identity provider for internal user authentication. UC now wants to extend this capability for Experience Cloud site users as well.
What should the UC administrator ensure in order to successfully implement SAML 550 for the Experience Cloud site?

• A. Register the Experience Cloud site as an Identity Provider in SAML settings.
• B. Create a Visualforce page that receives and validates the SAML assertion.
• C. Use the site login URL as an endpoint where SAML assertion is made.
• D. Create a Connected App with custom attributes before configuring SAML settings.

Answer: C

NEW QUESTION 9
Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees using Experience Cloud. Most employees either work in sales or service and currently use Salesforce.
Which user license should be recommended for CK's employees to access Experience Cloud sites?

• A. Salesforce Authenticated Site
• B. Salesforce Unlimited
• C. Customer Community
• D. Platform Portal

Answer: C

NEW QUESTION 10
The Experience Cloud site manager of Cloud Kicks has enabled reputation for its community members, As per the recommendation given by the Experience Cloud consultant, a decision was made to use the out of the box features.
Which two things happen automatically when the site manager enables automation? Choose 2 answers

• A. Customer portal members gain the ability to provide badges to other members.
• B. Inactive and active members are assigned default reputation points.
• C. Chatter influence is removed from the Contribution section on the Profile page.
• D. Default point system and set of reputation levels become available.

Answer: CD

NEW QUESTION 11
Northern trail Outfitters has created a microsite digital experience for its Gold-Level VIP customers. The digital experience is not yet actives.
The community manager would like to send welcome emails on a specific day, which include a promotion for participating in the community.
In which order should the community manager perform activation steps?

• A. Add available profiles and permission sets to the Admin Workspace, enable Contacts as community users, set welcome emails to Enabled, and set the community to Active.
• B. Set the Community to Active, and available profiles and permission sets to the Admin Workspace, enable Contacts as community users, and set welcome emails to Enabled.
• C. Publish the community, which will send out the welcome emails.
• D. Set the community to Active, and available profiles and permission sets to the Adman Workspace, and create a process to send the welcome emails.

Answer: A

NEW QUESTION 12
Universal Containers (UC) maintains multiple customer experiences, but only one profile for all customer users. No customer has access to more than one experience.
Which two steps should the UC admin take to grant access to each customer? Choose 2 answers

• A. Create a permission set.
• B. Select a permission set for a given experience.
• C. Select the profile for a given experience.
• D. Edit the applicable user profile.

Answer: AB

NEW QUESTION 13
What are three goals Ursa Major Solar can accomplish with experience Cloud moderation functionality? Choose 3 answers

• A. Allow members to remove other member from the Experience site if desired.
• B. Track Flagging and moderation activity within the Experience site.
• C. Allow members to flag posts comments files, and messages that are inappropriate or spam.
• D. Designer specific users as moderators so that they can closely monitor the size.
• E. Give members Audience Targeting permissions within the Experience site.

Answer: BCD

NEW QUESTION 14
By defining roles, permission sets, or profiles, Knowledge article visibility can be controlled by using which functionality?

• A. Data Category Visibility
• B. Content Management
• C. Automatic Topic Assignment
• D. Org-Wide Defaults

Answer: A

NEW QUESTION 15
Insightopia is planning to create a high-performance site for its partners. The Home page will feature multiple custom component that will provide insights and trends along with near real-time updates.\Which template should Insightopia consider for its site?

• A. Partner Central
• B. Customer Account Portal
• C. Build Your Own (LWR)
• D. Help Center

Answer: C

NEW QUESTION 16
Universal Containers (UC) is a conglomerate with various lines of business operating worldwide. UC helps finance crop research, provides insurance services to coffee growers, and manufactures specialized coffee machines and other products. UC also has a franchise unit to help grow its franchise business worldwide. UC is planning to build multiple portals and sites to support its various lines of business.
What two points should UC keep in mind when selecting a template for these sites and portals? Choose 2 answers

• A. Industry-specific Lightning Bolt solutions are available today but not template
• B. Pencil & Paper
• C. Insurance Agent Portal template becomes available once Financial Services Cloud is correctly set up in an org.
• D. Industry-specific templates are available today but not Lightning Bolt solutions.
• E. Industry-specific templates as well as Lightning Bolt solutions are available today.

Answer: BD

NEW QUESTION 17
Universal Containers has recently launched a site for its retailers. Retailers able to collaborates with other retailers around topic; however, retail managers aren’t’ able to see records owned by their peers and subordinates.
What should be done to resolve the issue?

• A. Retail managers need to be given super User access.
• B. Retail managers needs to be put in the execute role in the Role Hierarchy
• C. A Sharing Set needs to be created.
• D. A sharing Rule needs to be created.

Answer: A

NEW QUESTION 18
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