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Free demo questions for HP HP2-H82 Exam Dumps Below:
NEW QUESTION 1
What are grey market products?
- A. original products sold in another territory to take advantage of price differences
- B. original products sold by illegal or non-HP sellers and importers
- C. counterfeit or duplicate products sold in original product packaging meant for recycling
- D. counterfeit or duplicate products sold in packaging that is almost identical to the original
Answer: B
NEW QUESTION 2
Match the customer objection on the left with the correct response on the right.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation: 
NEW QUESTION 3
What can customers look for to ensure a printer meets multiple environmental requirements?
- A. Instant Ink
- B. HP Planet Partner logo
- C. Eco Labels such as EPEAT or Blue Angel
- D. two-sided printing
Answer: D
NEW QUESTION 4
You receive the following customer objection when you offer the original HP toner versus reman toner:
/ understand that remanufactured cartridges use their own toner and alt toner is the same so it doesn't realty matter.
Which technology should you mention in your response to explain that not all toner is the same?
- A. page maximizer
- B. anti-fraud technology
- C. print gauge technology
- D. ColorSphere 3 and precision black toner
Answer: C
NEW QUESTION 5
Why should you choose original HP cartridges?
- A. They are designed to provide high-quality print output, every time, from the cartridge design to its disposal.
- B. Using non-original HP cartridges voids the warranty.
- C. They are the lowest priced cartridges for printing marketing documents due to the vibrant colors associated with this type of printing.
- D. You receive additional benefits of joining the HP ink program, including prize draws every month.
Answer: D
NEW QUESTION 6
You are delivering your message of original HP versus non-original HP and you want to make your customer aware the best way to accomplish this?
- A. by letting your customer use non-HP first and after they have an issue, switch them back to original HP
- B. by explaining the HP ink technologies in detail
- C. by focusing on the tests done by Buyers Lab and Spencer Labs
- D. by sending them the ink tests done by HP at the HP test center
Answer: A
NEW QUESTION 7
How does HP ensure that customers can trust purchasing original HP supplies from the authorized channel?
- A. Channel Management Inspections (CMIs)
- B. channel audits
- C. Channel Partner Protection Audits (CPPAs)
- D. channel investigation
Answer: D
NEW QUESTION 8
What is the benefit of genuine Samsung toner using a premium polymerized toner?
- A. It helps with keeping the price the lowest on the market.
- B. It maintains print quality when printing large areas of black.
- C. It achieves accurate color expression without blurry patterns.
- D. It yields the boldest colors possible.
Answer: B
NEW QUESTION 9
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