P.S. Real ITILFND secret are available on Google Drive, GET MORE: https://drive.google.com/open?id=1DUpbfQmKow-gVl9wvCurFUVP441xk-2X
New EXIN,Inc ITILFND Exam Dumps Collection (Question 2 - Question 11)
New Questions 2
What BEST describes an important principle of communication in service operation?
A. It is efficient, effective and economical for all IT services.
B. It has an intended purpose or a resultant action.
C. It focuses on creating a relationship between processes and products.
D. It has responsibility for creating policies.
Answer: A
New Questions 3
How is a service delivered between departments of same organization classified?
A. Internal Service
B. External Service
C. Mission Critical service
D. Organizational service.
Answer: A
New Questions 4
How are groups, teams, departments and divisions classified?
A. Processes
B. Functions
C. Roles
D. Technicians
Answer: B
New Questions 5
Which capacity management sub-process focuses on the management, control and prediction of the end-to-end performance?
A. Business capacity management
B. Supplier capacity management
C. Service capacity management
D. Component capacity management
Answer: A
New Questions 6
Why is ITIL successful?
A. It always guarantees cost savings
B. Its practices are applicable to any IT organisation
C. It makes technology architecture easy to design
D. It can be fully implemented in 30 days
Answer: B
New Questions 7
Which Functions are included in IT operations management?
A. Network management and application management
B. Technical management and change management
C. IT operations control and facilities management
D. Facilities management and release management
Answer: C
New Questions 8
What is a characteristic of a process?
A. It requires a specific tool
B. It is performance driven and measurable
C. It provides generic technical skills and resources
D. It does not react to a specific trigger
Answer: B
New Questions 9
Which is the CORRECT list of metrics to support CSI activities?
A. Technology, customer and business
B. Business, service and technology
C. Customer, business and process
D. Process, technology and service
Answer: D
New Questions 10
What service could include a differentiation as an u201cexcitement factoru201d?
A. A core service
B. An enabling service
C. A packaged service
D. An enhancing service
Answer: D
New Questions 11
What are sources of best practice?
A. Customers, suppliers, advisors
B. Industry practices, academic research, training and education
C. Substitutes, regulators, customers
D. Competition, compliance, commitments
Answer: B
Recommend!! Get the Real ITILFND dumps in VCE and PDF From Thedumpscentre, Welcome to download: http://www.thedumpscentre.com/ITILFND-dumps/ (New Q&As Version)