Q1. You have a Dynamics CRM organization.
Currently, when you create entities and fields, they have a prefix of new_.
You need to ensure that when you create new entities and fields, they have a prefix of Contoso_.
Which two actions should you perform? Each correct answer presents part of the solution.
A. Change the prefix in the System Settings to Contoso.
B. Edit the customization prefix field and change the display name to Contoso.
C. Change the prefix of the publisher associated to the solution to Contoso.
D. Create a new publisher that has a prefix of Contoso. Associate the new publisher to the exiting solution.
Answer: A,D
Q2. Your Dynamics CRM organization uses Dynamics CRM Online. You need to assign a license for a new user.
What should you use?
A. the Microsoft Office 365 admin center
B. the Microsoft Azure Service Bus settings
C. the Dynamics CRM settings
D. the Active Directory Users and Computers console
Answer: B
Q3. You have a Dynamics CRM organization. You enable Manager Hierarchy security.
You have the users shown in the following table.
You need to identify which actions the Vice President can perform. What should you identify?
A. Read and update the records owned by Sales Manager. Read and update the records owned by Sales User.
B. Read and update the records owned by Sales Manager. Read the records owned by Sales User.
C. Read and update the records owned by Sales Manager. Read the records owned by CEO.
D. Read all of the records in the organization. Edit the records owned by Sates Manager.
Answer: B
Q4. You need to identify which types of data can be included in a business process flow.
Which three types of data should you identify? Each correct answer presents a complete the solution.
A. data from an attached Microsoft OneNote notebook
B. data from the primary entity
C. data from a related entity
D. data from an unrelated entity
E. data from a Microsoft Office group
Answer: A,B,C
Q5. You have a custom entity named Entity1that has three activated business process flows named BPF2. BPF2. and BPF3,
You need to ensure that BPF2 in visible only to customer service representatives from the web client. What should you do?
What should you do?
A. Branch the process flow.
B. Configure security roles.
C. Edit the process scope.
D. Rename BPF2 to come before BPF1.
E. Edit the definition of Entity1.
Answer: B
Q6. You have a Dynamics CRM organization. Currently, users can view 50 records per page.
You need to ensure that the users can view 250 records per page. What should you do?
A. Instruct the users to configure their options.
A. B. Instruct the users to create custom views.
C. Instruct an administrator to configure the view settings, and then to share a view.
D. Instruct the administrators to configure their options.
Answer: B
Q7. You have a Dynamics CRM organization.
You need to tell a user which types of out-of-the box charts are available on a personal dashboard in CRM.
Which two types of charts are available? Each correct answer presents a complete solution.
A. tag
B. Scatter
C. pie
D. funnel
E. doughnut
Answer: B,C
Q8. You need to implement a process. The process must perform the following:
•Run when a new account is created.
•Make changes to the account as the user who created the account.
•Send an email message to the account as the owner of the account. This may be a different user than the user who created the account.
Which process type should you use?
A. a workflow
B. a business process flow
C. a business rule
D. a dialog
Answer: B
Q9. You are configuring a many-to-many (N:N) relationship.
You are evaluating whether to use the native N:N relationship or the manual N:N design pattern.
You need to identify the benefits of using the manual N:N design pattern instead of the native N:N relationship.
Which two benefits should you identify? Each correct answer presents a complete solution.
A. Manual N:N requires fewer steps for the user to associate records.
B. Manual N:N provides the ability to report on the intersect data.
C. Manual N:N provides the ability to store fields that describe the relationship.
D. Manual N:N is easier to set up.
Answer: B,C
Q10. You work in a customer service organization.
Sometimes, when a new record is created, a customer service representative must capture additional data.
When this occurs, the representative must call the customer to capture the missing data. Each record may be missing different data.
You need to identify which process type you must use to capture the data. What should you identify?
A. a real-time workflow
B. a dialog
C. a custom action
D. a business rule
Answer: B