Q1. You company employs consultants who bill customers for their time.
You sales team is responsible for selling the consultants time, in addition to selling product licenses.
You need to provide the sales team with the ability to create opportunities, quotes, and invoices for the consultant's time.
What should you create first?
A. a product family
B. a price list
C. a product bundle
D. a unit group
Answer: D
Q2. You have an opportunity record.
When you attempt to increase the Estimate Revenue field, you discover that the field is locked. You need to identify a possible cause of the issue.
What should you identify?
A. The products in the opportunity are write-in products.
B. The estimated revenue exceeds the budget amount.
C. The opportunity contains conflicting currencies.
D. The method of revenue is system-generated.
Answer: D
Q3. You have lead that has an open phone call activity. You qualify the load. You need to identify what occurs to the open phone call.
What should you identify?
A. The activity is canceled.
B. The Regarding field of the activity is changed to the opportunity.
C. The activity is completed
D. The activity is displayed on the opportunity record.
Answer: D
Q4. Your company has a Dynamics CRM organization. The company plans to use the product catalog.
You need to identify which component must be configured before you can implement the product catalog.
A. product families
B. product
C. price lists
D. unit groups
Answer: C
Q5. Your company wants to capture Dynamics CRM-related notes in Microsoft OneNote. You need to configure integration between OneNote and CRM.
What should you configure before you can configure OneNote integration?
A. Microsoft Yammer integration
B. server-based Microsoft SharePoint integration
C. Microsoft Social Engagement
D. Microsoft Office 365 Groups
Answer: B
Q6. You have an opportunity in Dynamics CRM
A coworker requests some information regarding the progress or the opportunity. The coworker does not have access to CRM. You need to send spa iii< details aboui the opportunity to the coworker.
What should you do first?
A. Click Email a Link.
B. Apply a Microsoft Word template.
C. Add the coworker to the access team.
D. Apply a Microsoft Excel template
Answer: B
Q7. You work for a hotel chain.
You integrate Dynamics CRM and Microsoft Social Engagement.
You need to identify which sources are available for Microsoft Social Engagement. What are two possible sources? Each correct answer presents a complete solution.
A. Twitter
B. Facebook
C. Trip Advisor
D. Instagram
Answer: AB
Q8. You have B Dynamics CRM organization that uses Microsoft Social Engagement
You need to analyze the sales pipeline and the Social sentiment to watch for social trends that affect sales. What should you do?
A. Configure a link to CRM in Microsoft Social Engagement, and then build an interactive dashboard.
B. Build a dashboard that has a chart for the pipeline and a widget from Microsoft Social Engagement.
C. Build a multi-stream dashboard that has a global filter.
D. Configure a link to CRM in Microsoft Social Engagement, and then build a personal view.
Answer: B
Q9. You have a Dynamics CRM organization that uses Microsoft SharePoint for document management by using server- side synchronization.
You need to identity which SharePoint actions tan be performed directly from CRM. What should you identify?
A. Modify the settings of the columns in a SharePoint list.
B. View the document version history.
C. Display the documents contained in the SharePoint document library.
D. Create and manage SharePoint content types-
Answer: C
Q10. You Have a quote named Quote1 that is sent to a customer. The customer approves the quote. You generate an order from Quote 1 You need to identify the status of the order. What should you identify?
A. Invoiced
B. Ready
C. Draft
D. Canceled
E. Active
Answer: E