MB2-716 Exam - Microsoft Dynamics 365 Customization and Configuration

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Q1. You enable folder-level tracking functionality for all users. A user named User1 creates a folder named Dynamics 365 underneath her in box.

User1 moves emails into the Dynamics 365 folder. User1 reports that the emails are not being tracked. You need to resolve the issue. What should you do?

A. Ensure that the Microsoft Dynamics 365 for Outlook client is installed.

B. Configure server-side synchronization for Microsoft Exchange.

C. Ensure that Microsoft Exchange rules are created.

D. Instruct the user to create a folder tracking rule.

Answer: D

Q2. You install a unmanaged solution named SolutionA that has a dependency on another unmanaged solution named SolutionB . What is the outcome when you attempt to uninstall SolutionB?

A. SolutionB and all components that are not dependencies of SolutionA are removed.

B. The system prevents you from deleting SolutionB .

C. SolutionB and all related components are removed.

D. The container for SolutionB is removed, but all its components remain.

Answer: B

Q3. Which two statements are exclusive to managed solutions and not unmanaged solutions? Fach correct answer presents part of the solution.

A. You cannot export the solution.

B. When you remove the solution, all components items included in the solution are removed.

C. You must define entity assets for every entity that you add to the solution.

D. You must select a publisher for the solution

Answer: A,B

Q4. Which two features are only available for real-time workflows? Each correct

A. Start before a record is created.

B. Wait six hours before executing the next step.

C. Start before a record is assigned.

D. Run as the user who made changes to the record.

Answer: C,D

Q5. Which two of the following are valid security role permissions? Each correct answer presents a complete solution.

A. Deactivate

B. Share

C. Edit

D. Append

Answer: C,D

Q6. Which two entity properties can you disable on a system entity?

A. Access Teams

B. Notes

C. Allow quick create

D. Queues

Answer: A,C

Q7. You need to install the Microsoft Dynamics 365 App for Outlook on your device. What should you do?

A. In Settings, open Apps for Dynamics 365.

B. Add your user name to the Microsoft Dynamics 365 App for Outlook eligible user list.

C. Enable the option to automatically add the app to Outlook.

D. Download and install the app from Microsoft AppSource.

Answer: C

Q8. Which three statements regarding form design or behavior for the mobile phone or tablet application are true? Each correct answer presents a complete solution.

A. The form selector is available.

B. The first five tabs will display.

C. Activities can be modified.

D. Tabs do not have the expand and collapse capability.

E. If business rules are changed while the mobile app is open, the app must be closed and reopened for those changes to apply.

Answer: B,C,D

Q9. You have a business process named Know Your Customer. Employees use this business process to capture key information about customers.

You must implement a business process flow (BPF) in Microsoft Dynamics 365 that represents this business process. You specify the name for the BPF as well as the stage names, entities, and stage category that the BPF will use.

You need to complete the BPF implementation.

Which three additional components can you configure? Each correct answer presents part of the solution.

A. Step Required

B. Check Conditions

C. Wait Conditions

D. Step Display Names

E. Data Fields

Answer: A,D,E

Q10. What is the total number of If-Else conditions that you can add to a business rule?

A. 5

B. 7

C. 10

D. 15

Answer: C