Manufacturing-Cloud-Professional Exam - Manufacturing Cloud Accredited Professional Exam

NEW QUESTION 1
Service agents can't see the Service Console for Manufacturing app despite the administrator enabling Service Console for Manufacturing in the setup.
What is the recommended method for an administrator to enable the full functionality of the Service Console for Manufacturing app?

• A. Grant the Service Agents the Service Console for Manufacturing and Industry Service Excellence permission sets
• B. Add the Service Console for Manufacturing component to the Service Console Lightning Page Layout.
• C. Create a custom permission set to give access to the Service Console for Manufacturing app and grant it to all Service Agents.

Answer: A

Explanation:
The recommended method for an administrator to enable the full functionality of the Service Console for Manufacturing app is to grant the Service Agents the Service Console for Manufacturing and Industry Service Excellence permission sets. These permission sets provide access to the Service Console for Manufacturing app and the components within it, such as the Customer 360 Timeline, the Asset Performance Monitor, and the Warranty Claims Manager1. Adding the Service Console for Manufacturing component to the Service Console Lightning Page Layout or creating a custom permission set are not necessary steps to enable the app functionality2. References: Set Up Users and Permissions for Manufacturing Cloud, Learn About Service Console for Manufacturing

NEW QUESTION 2
Which two key performance indicators can be calculated on the Forecast Analysis
dashboard in Tableau CRM for Manufacturing?

• A. Average Price
• B. Days Remaining
• C. Mean absolute percentage error in the forecast
• D. Actual vs Forecasted Revenue
• E. Actual vs Planned Revenue

Answer: CD

Explanation:
The Forecast Analysis dashboard in Tableau CRM for Manufacturing is a tool that helps business analysts evaluate the accuracy and quality of the account forecasts generated by the Manufacturing Cloud. It allows them to compare the actual revenue with the forecasted revenue, as well as the planned revenue, for each account, product, and product category. It also shows the mean absolute percentage error (MAPE) in the forecast, which is a measure of how close the forecast is to the actual revenue. The lower the MAPE, the better the forecast. The dashboard also provides other metrics, such as forecast bias, forecast coverage, and forecast attainment, to help analysts identify areas of
improvement and optimize the forecasting process1. References: Protect and Grow Your Business Unit, Forecast Analysis Dashboard, How Forecasting Works in Tableau

NEW QUESTION 3
Universal Containers (UC) wants to enrich the warranty claims experience for partners and distributors. UC wants its partners and distributors to submit warranty claims and closely track their status from the Manufacturing Experience Cloud site.
Which standard object captures Type, Reason, and Account information?

• A. Claim Participant
• B. Claim
• C. Claim Item

Answer: B

Explanation:
The standard object that captures Type, Reason, and Account information for warranty claims is Claim. A Claim record represents a request made by a partner, dealer, or distributor to the manufacturer to repair, replace, or provide a refund for a defective asset1. The Claim object has fields such as Claim Type, Claim Reason, and Account Name that store this information2. References: How Warranty Claim Information Is Represented in Manufacturing Cloud, Claim Fields in Manufacturing Cloud

NEW QUESTION 4
Universal Containers just went live with Manufacturing Cloud. The administrator has been tasked with uploading sales agreement data into the system.
In which order does the administrator need to approach this task for a complete and accurate representation of sales transactions?

• A. Insert Sales Agreements, Insert Sales Agreement Products, Insert Sales Agreement Product Schedule
• B. Insert Sales Agreements, Insert Sales Agreement Products, Update Sales Agreement Product Schedule
• C. Update Sales Agreements, Update Sales Agreement Products, Update Sales Agreement Product Schedule

Answer: A

Explanation:
To upload sales agreement data into the system, the administrator needs to follow these steps in order:
✑ Insert Sales Agreements: This creates the sales agreement records with the basic information such as account, contact, start date, end date, and status.
✑ Insert Sales Agreement Products: This adds the products that are part of the sales agreement, along with the planned quantity and revenue for each product.
✑ Insert Sales Agreement Product Schedule: This specifies the schedule for each product, such as the frequency, start date, end date, and quantity for each period.
The other options are not correct because they involve updating the sales agreement data instead of inserting it. Updating the data requires the data to be already present in the system, which is not the case for a new implementation. Also, updating the sales agreement product schedule is not necessary if the schedule is inserted correctly in the first place. References: SalesAgreement | Manufacturing Cloud Developer
Guide, SalesAgreementProduct | Manufacturing Cloud Developer
Guide, SalesAgreementProductSchedule | Manufacturing Cloud Developer Guide, Import Data into Manufacturing Cloud

NEW QUESTION 5
When an Admin is configuring Account Forecast Calculation Settings, what is the consequence if Sales Agreement List View is NOT selected?

• A. Only approved sales agreements in the Salesforce org will be considered.
• B. All sales agreements within the generation period will be considered.
• C. No sales agreements will be considered.
• D. All active and expired sales agreements will be considered.
• E. Only sales agreements with approved adjustments in the Salesforce org will be considered.

Answer: C

Explanation:
if Sales Agreement List View is not selected in the Account Forecast Calculation Settings, no sales agreements will be considered when calculating the sales agreement metric values of account forecasts. This means that the account forecasts will only reflect the opportunity metric values, and not the sales agreement metric values. To include the sales agreement metric values in the account forecasts, you need to select a sales agreement list view that defines which sales agreements to use for the
calculations. References: 1: Configure Account Forecast Calculation Settings - Salesforce

NEW QUESTION 6
An admin wants to create new custom metric on the Account product period forecast component . What need to be done to make the metric available on the Account forecast component?

• A. Create a custom field on Account Forecast, create a custom of field on account product, map both of new fields in the account forecast setting page.
• B. Create a custom of field on account product period forecast, , create a custom of field on account product forecast, map both of new fields in the account forecast setting page.
• C. Create a custom of field on Sales agreement product, Create a custom of field on Sales agreement product period, map both of new fields in the Sales agreement setting page
• D. Create a custom of field on account forecast adjustment, Create a custom of field on account forecast adjustment period, map both of new fields in the account forecast setting page.

Answer: B

Explanation:
According to the Salesforce Manufacturing Cloud documentation, to create a new custom metric on the Account product period forecast component, you need to create a custom field on the Account Product Period Forecast object and another custom field on the Account Product Forecast object. Then, you need to map both of these fields in the Account Forecast setting page. This will allow you to add the custom metric to the Forecast tab of an account and track it along with the standard metrics1. References: 1: Create Custom Fields for Account Product Forecast and Account Product Period Forecast Objects

NEW QUESTION 7
Where would a consolidated view of all of the terms of a sales agreement, including the duration, products, price, planned quantities, and actual quantities be found?

• A. Rebate Management in Manufacturing Cloud
• B. Sales Agreement in Manufacturing Cloud
• C. Account Based Forecast in Manufacturing Cloud
• D. Account Manager Targets in Manufacturing Cloud
• E. Contracts in Manufacturing Cloud

Answer: B

Explanation:
A sales agreement in Manufacturing Cloud represents a long-term agreement between a buyer and a seller to negotiate price and volume of products1. It provides a consolidated view of all the terms of the agreement, including the duration, products, price, planned quantities, and actual quantities2. A sales agreement can be created from an external source, such as a quote, opportunity, or custom object3. A sales agreement can also be used to create accurate account forecasts based on the planned and actual quantities4. References: Sales Agreements and Forecasting in Manufacturing Cloud, Get Started with Sales Agreements, SalesAgreement, Sales Agreement

NEW QUESTION 8
A custom metric for display on Agreement Terms is needed based on the business requirements. Custom fields and mappings are required between the custom fields of the Sales Agreement Product and Sales Agreement Product Schedule objects.
What should an administrator consider while designing for this requirement?

• A. Only number, percent, and currency field types are available for mapping.
• B. Only number, formula, and value field types are available for mapping.
• C. Only number, currency, and formula field types are available for mapping.

Answer: C

Explanation:
To create a custom metric for display on Agreement Terms, you need to create custom fields on the Sales Agreement Product and Sales Agreement Product Schedule objects, and map them using the Data.com Administration tool. The custom fields must have the same data type as the default fields, and only number, currency, and formula field types are available for mapping. Therefore, the correct answer is C. Only number, currency, and formula field types are available for mapping. References: Customize Salesforce Field Mappings, Create Custom Fields for Sales Agreement Products and Schedules

NEW QUESTION 9
What is required before the Analytics for Manufacturing App can be created?

• A. At least one record must exist in each of the Manufacturing Cloud objects to be analyzed.
• B. Refresh Sales Agreement(s) to be analyzed.
• C. Refresh Forecast(s) to be analyzed.
• D. At least one dashboard must exist in each of the Manufacturing Cloud objects to be analyzed.

Answer: A

Explanation:
The Analytics for Manufacturing App is a prebuilt app that includes dashboards to visualize and analyze data from various Manufacturing Cloud objects, such as sales agreements, account forecasts, account manager targets, and rebates. Before you can create the app, you need to ensure that your data meets some specific requirements, otherwise the app creation fails. One of the requirements is that at least one record must exist in each of the Manufacturing Cloud objects to be analyzed, such as Order, Sales Agreement, Account Forecast, and so on. This ensures that the app has some data to work with and can generate meaningful insights. The other requirements are related to record types, permissions, and field-level security1. References: Data Required to Create the Analytics for Manufacturing App, Set Up Analytics for Manufacturing, Deploy CRM Analytics for Manufacturing.

NEW QUESTION 10
In Salesforce Manufacturing Cloud, why is it important to validate the functionality against business process flows during implementation or system updates?

• A. To ensure that the system accurately supports and aligns with the specific manufacturing processes of the organization
• B. To optimize and streamline the manufacturing operations by leveraging the full capabilities of Salesforce Manufacturing Cloud
• C. To improve user adoption and satisfaction by customizing the system to match the organization's unique business requirements

Answer: A

Explanation:
Validating the functionality against business process flows is a key step in the implementation or system update of Salesforce Manufacturing Cloud. It helps to ensure that the system meets the business requirements and expectations of the stakeholders, and that it can handle the various scenarios and use cases that may arise in the manufacturing industry. By validating the functionality, you can also identify and resolve any issues or gaps that may affect the system performance, usability, or security. Additionally, validating the functionality can help you to document and communicate the system changes and benefits to the end users and other parties involved in the
project. References: Implementation Guide, System Updates

NEW QUESTION 11
A consultant has been assigned to comprehensively analyze how an organization utilizes Manufacturing Cloud to improve its business processes and workflows.
Why is it important to understand the landscape of the business before going into the details of requirements?

• A. To ensure there's an understanding of the big picture and understand where the real opportunity lies between teams agnostic of Manufacturing Cloud
• B. To support the various business process capabilities across teams that support the customer and the needed areas for integration
• C. To help broaden the scope of the project and initiative so that everything transforms at once

Answer: A

Explanation:
It is important to understand the landscape of the business before going into the details of requirements because it helps the consultant to ensure there??s an understanding of the big picture and where the real opportunity lies between teams agnostic of Manufacturing Cloud. By analyzing the current state of the business, the consultant can identify the pain points, challenges, goals, and opportunities of the organization and its stakeholders. The consultant can also map out the value chain, the customer journey, the key processes, and the systems and data involved in the business operations. This will help the consultant to align the requirements with the business objectives and priorities, and to design a solution that delivers value and impact across the organization. Understanding the business landscape also enables the consultant to communicate effectively with the client and to establish trust and credibility. References:
✑ Manufacturing Cloud - Salesforce
✑ Manufacturing - Salesforce.com
✑ Meet Manufacturing Cloud Unit | Salesforce Trailhead

NEW QUESTION 12
Which two methods can be used to recalculate payouts after the payout period is closed?

• A. Recalculate payouts due to changed benefits
• B. Renew payouts with benefit charges
• C. Recalculate payouts with no charge in benefits
• D. Receive payouts with charged benefits
• E. Recalculate account benefit charge

Answer: AC

Explanation:
You can recalculate payouts for closed periods in two situations: when the member benefits change due to changed requirements, or when the member submits transactions after the payout period is closed, or there is an error in the payout calculation. In both cases, you need to modify the payout records and run the rebate flow again to recalculate the payouts. The first method is to recalculate payouts due to changed benefits, which means that the benefit structure and terms have changed after the payout was calculated for a period. The second method is to recalculate payouts with no charge in benefits, which means that the benefit structure and terms have not changed, but the transactions or the payout calculation have changed. References: Recalculate Payouts for Closed Periods, Rebate Management

NEW QUESTION 13
What is required before the analytics for manufacturing App can be created?

• A. Refresh sales agreements to be analyzed
• B. At least dashboard must exist in each of the manufacturing cloud objects to be analyzed
• C. Refresh forecasts to be analyzed
• D. At least one record must exist in each of the Manufacturing cloud objects to be analyzed

Answer: D

Explanation:
Before you create the analytics for manufacturing App, you need to ensure that your data meets some specific requirements. One of these requirements is that at least
one record must exist in each of the Manufacturing cloud objects to be analyzed, such as sales agreements, account forecasts, account manager targets, and rebates. Otherwise, the data fails the CRM Analytics check and you see an error message. Having records in these objects ensures that the app can import and display relevant data for your business1. References: Data Required to Create the Analytics for Manufacturing App

NEW QUESTION 14
Universal Containers1 field reps want to have a more accurate picture of their distributor's business. The field rep will compare and update expected versus actual order values during the next visit.
Which Manufacturing Cloud object should the consultant configure to give field reps this ability?

• A. Advanced Account Forecast
• B. Generic Visit Key Performance Indicator
• C. Account Relationship

Answer: A

Explanation:
The Advanced Account Forecast object is used to track the expected and actual order values for each account and product family. It allows field reps to compare the forecasted and actual order values for each account and product family, and update them as needed. The Advanced Account Forecast object also enables field reps to collaborate with their distributors and align on the sales agreements, orders, and brand-promotion campaigns12. References: Meet Manufacturing Cloud, Strengthen Relationships with Partners

NEW QUESTION 15
Universal Containers wants to add a rebate benefit defined by a product dimension. Which related list must be defined to create this dimension?

• A. Payout Mappings
• B. Benefit Mappings
• C. Dimensions Type Mappings
• D. Rebate Type Mappings

Answer: B

Explanation:
Benefit mappings are used to define the product dimensions for a rebate benefit. Product dimensions are the criteria that determine which products are eligible for a rebate benefit. For example, you can create a product dimension based on product family, product line, or product category. You can also create custom product dimensions to suit your business needs1. To create a product dimension for a rebate benefit, you need to add a benefit mapping related list to the benefit record and specify the dimension type and values2. References: 1: Define Product Dimensions for Rebate Benefits | Salesforce Help3, 2: Create Benefits and Activate a Program Unit | Salesforce Trailhead4

NEW QUESTION 16
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