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NEW QUESTION 1
What functional component aggregates Catalog Composition items and external supplier catalogs into consumable Offers?
- A. Offer Consumption
- B. Fulfillment Execution
- C. Catalog Composition
- D. Offer Management
Answer: D
NEW QUESTION 2
Which key data object associated with the Change Control functional component records the data required to manage the change lifecycle?
- A. The Change Control data object
- B. The RFC data object
- C. The Problem, Known Error data object
- D. The Interaction data object
Answer: B
NEW QUESTION 3
What is a benefit of implementing the Requirement to Deploy value stream for the business?
- A. Improving the speed at which issues with a business service are identified, including proactive identification before impact is severe
- B. Accelerate sourcing and delivery of applications through best practices such as re-use, automation, and collaboration
- C. Accurate visibility of business and IT demand; re-balance IT investments between strategic and operational demand
- D. Increased fulfillment efficiency and consistency through standard change deployment and automation
Answer: B
NEW QUESTION 4
What is a goal of the Diagnostics and Remediation functional component?
- A. To design, create, and manage Service Contracts
- B. To aggregate Events
- C. To shorten Mean Time to Repair
- D. To manage the lifecycle of Requests for Change
Answer: C
NEW QUESTION 5
Which of the following is an objective of the Strategy to Portfolio (S2P) value stream?
- A. Contributing to business strategy and planning, enabling IT alignment with business plans
- B. Defining the context and end-to-end set of activities necessary to establish requirements and deliver new IT services
- C. Defining the capabilities and business processes necessary for Project Management governance
- D. Providing a new architectural framework that holistically describes all of the major activities of modern IT delivery
Answer: A
NEW QUESTION 6
What does the system of record fabric for IT management include?
- A. Service models flowing across the service backbone
- B. Functional components and their interactions
- C. Data objects, their relationships and inter-dependencies
- D. Value streams and their typical activities
Answer: C
Explanation:
Reference: https://pubs.opengroup.org/it4it/refarch21/IT4ITv2.1.html#_Toc473282568
NEW QUESTION 7
Complete the sentence. According to the IT4IT Reference Architecture, the IT value chain is ______________.
- A. an economic framework describing how businesses produce value
- B. the IT service lifecycle as represented by its data objects and how they flow across IT management systems
- C. the set of functional components used by every IT department, supporting the IT service backbone
- D. the series of value-adding activities that every IT department should perform
Answer: D
Explanation:
Reference: https://pubs.opengroup.org/it4it/refarch20/chap03.html
NEW QUESTION 8
What key data object is associated with the Project functional component?
- A. IT Initiative
- B. Portfolio Backlog Item
- C. Conceptual Service
- D. Scope Agreement
Answer: D
NEW QUESTION 9
Complete the sentence. Abstraction Levels 1 and 2 of the IT4IT Reference Architecture are known as ________ .
- A. Conceptual Service Design and Logical Service Design
- B. End-to-End Overview and Value Stream Documentation
- C. Computation-Independent Architecture and Platform-Independent Architecture
- D. End-to-End Overview and Solution Architecture
Answer: B
NEW QUESTION 10
Which of the following best describes The Open Group IT4IT Reference Architecture?
- A. A policy framework for IT governance
- B. A supply chain management model
- C. A technical interoperability standard
- D. A standard for managing the business of IT
Answer: D
Explanation:
Reference: https://pubs.opengroup.org/it4it/refarch21/IT4ITv2.1.html
NEW QUESTION 11
What is a key value proposition of the Detect to Correct value stream?
- A. Service lifecycle tracking through conceptual, logical, and physical domains
- B. Increased fulfillment efficiency through standard change deployment and automation
- C. Timely identification and prioritization of an issue
- D. Standardized service development and delivery
Answer: C
NEW QUESTION 12
What is the purpose of the Enterprise Architecture functional component?
- A. To log, maintain, and evaluate all demands coming into IT through a single funnel
- B. To manage creation, review, approval, and audit of all IT policies
- C. To create and manage long-term IT investment and the execution plan-of-action
- D. To manage the authoritative list of all IT investments
Answer: B
Explanation:
Reference: https://pubs.opengroup.org/it4it/refarch20/chap05.html#_Toc431202751
NEW QUESTION 13
How does the IT4IT Reference Architecture use the value stream concept?
- A. As a way of grouping functionality to provide context for where value is being created and delivered
- B. To support predictable, sequential, waterfall approaches to IT service delivery
- C. As a macro-process and capability architecture to provide context for IT value delivery and operations
- D. In order to be compliant with the Value Chain concept of Michael Porter
Answer: A
Explanation:
Reference: https://www.joetheitguy.com/2021/05/17/it4it-101-new-approach-development-delivery/
NEW QUESTION 14
What functional component has the objectives to solve severe repeating incidents, and to minimize the impact of incidents that cannot be prevented?
- A. Problem
- B. Event
- C. Diagnostics & Remediation
- D. Service Level
Answer: A
Explanation:
The Problem functional component is responsible for managing the lifecycle of all Problems. The objectives of the Problem functional component are to solve severe/repeating Incidents, prevent Incidents from happening, and minimize the impact of Incidents that cannot be prevented. The Problem cause is not usually known at the time of the Problem data object instance creation, and the Problem functional component is responsible for the investigation. The Problem functional component also serves as the main exit point from the D2C Value Stream for the feedback information about IT services issues. The feedback is reported to the R2D Value Stream in the form of Defects and to the S2P Value Stream in the form of Portfolio Backlog Items (demand request).
Reference: https://pubs.opengroup.org/it4it/refarch20/m/chap08.html
NEW QUESTION 15
What is a goal of the Diagnostics and Remediation functional component?
- A. To shorten Mean Time to Repair
- B. To design, create, and manage Service Contracts
- C. To manage the lifecycle of Requests for Change
- D. To aggregate Events
Answer: A
NEW QUESTION 16
Which of the following is an objective of the Strategy to Portfolio (S2P) value stream?
- A. Providing a new architectural framework that holistically describes all of the major activities of modern IT delivery
- B. Contributing to business strategy and planning, enabling IT alignment with business plans
- C. Defining the capabilities and business processes necessary for Project Management governance
- D. Defining the context and end-to-end set of activities necessary to establish requirements and deliver new IT services
Answer: B
NEW QUESTION 17
What functional component has the objectives to solve severe repeating incidents, and to minimize the impact of incidents that cannot be prevented?
- A. Service Level
- B. Problem
- C. Diagnostics & Remediation
- D. Event
Answer: B
NEW QUESTION 18
Complete the sentence. The IT4IT Reference Architecture is intended to help organizations ______.
- A. adapt to change without having to re-factor the IT management architecture
- B. define, implement, and govern an innovative microservice-based architecture
- C. implement web-scale and distributed computing
- D. assess the maturity of their IT processes
Answer: A
Explanation:
Reference: https://pubs.opengroup.org/it4it/refarch20/chap04.html
NEW QUESTION 19
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