Q1. A strong pipeline requires faster response. Which of the following example describes a need for faster response?
A. Leads are qualified but not routed to the right people
B. Campaigns are launched without communicating the follow-up plan
C. Leads are tracked in separate systems, not accessible by all
D. As business matures, it becomes difficult to identify right prospects
Answer: A
Q2. What are the factors that influence marketing metrics and drive key marketing business challenges?
A. Insufficient lead generation
B. Poor alignment with sales
C. Measuring marketing ROI
Answer: A
Q3. Match this tip with its design consideration. "Use 1-2 clicks from theHome page"
A. Tab and field naming
B. Reduced clicks
C. Search
D. Record types and page layouts
E. Workflow rules and approvals
F. Minimized redundant data entry
Answer: B
Q4. CORRECT TEXT
Can Partner Portal users see all list views when logging into Salesforce?
Answer: Partner portal users can automatically see any list view with visibility settings marked 'This view is accessible by all users'. Create specific list views on all objects accessible to portal users, and then assign portal users to only the list views you want them to view to control access.
Q5. 2 lines of business LOB, each with custom opportunity stages & record types – choose 2 answers
A. Users able to see all stages in listview filter drop downs
B. Users able to see all stages in report filterdrop downs
Answer: A,B
Q6. CORRECT TEXT
In anorganizationwith a private sharing model, Sam is a sales exec that reports to John, a Sales Manager. Sam has ownership of theABC Company account record, and also has created an opportunityfor ABC Co. Can Sam see John's data?
Answer: No. John, as the manager in the hierarchy can see Sam's data, butnot the other way around.
Q7. CORRECT TEXT
Reps only entering opportunities after the closed/won stage – how to change this behavior (choose 2 answers:)
A. Remove stages& fields that are not critical
B. Create opportunity stage report
C. User adoption dashboard
D. Workflow rule to alert sales manager when opportunity stage changes
Answer: AC
Q8. Which of the following statements about Standard and Custom Price Books are accurate? (Select all that apply)
A. A Standard Price Book includes a master list of all Products with their associated Standard Prices.
B. A Custom Price Book includes a master list of all Products with their associated Custom Prices.
C. A Custom Price Book is a subset of the Products listed in the Standard Price Book.
Answer: AC
Q9. Forecast Category "Closed" can be summarized as:
A. Closed
B. Closed + Commit
C. Closed + Commit + Best Case
D. Commit + Best Case + Pipeline
Answer: A
Q10. CORRECT TEXT
What trigger actions are available to a developer if writing anApex triggeron the Chatter Feed Item object?
Answer: 1. Before undelete
2. Before delete