Sales-Cloud-Consultant Exam - Certified Salesforce Sales Cloud Consultant

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Q1. CORRECT TEXT

What are the components of a territory?

Answer: A collection of accounts and users that have (at a minimum)read-access to accounts, regardless of owner

Users within a territory have Read, Read/Write or Owner (the ability to view, edit, transfer, and delete record) access to records contained within the territory

Q2. Your company sells large mainframes that are delivered in one delivery but are paid for with several regular installments. What type of schedule should you set up?

A. Default Quantity Schedule

B. Default Revenue Schedule

C. Default Revenue and Quantity Schedule

D. Don't create any default schedule

Answer: B

Q3. Why is it important to forecast sales?

A. Forecasting helps a company know what's in the pipeline

B. Forecasting allows a company tomanage revenue

C. Forecasting tells managers the percent of deals closed

D. Forecasting moves opportunities through stages

Answer: B

Q4. CORRECT TEXT

What are forecast categories?

Answer: Best Case includes amounts you are likely to close, closed/won opportunity amounts, and amounts in the Commit category Closed includes amounts for closed/won opportunities

Commit includes amounts you are confident about closing and closed/won opportunityamounts

Omitted means the amount does not contribute to your forecast Pipeline includes amounts from all open opportunities

Q5. Sales management at Universal Containers needs toprovidechannel partners with easy access to approved product documentation. They also need to notify partners about the material revisions andupdates. How can they achieve these goals in Salesforce?

A. EnableContent in the partner portal and enable Content email alerts for partner users.

B. Enable the Document tab in the partner portal andenable email alerts for partner users.

C. Add the Content relatedlist

Answer: A

Q6. CORRECT TEXT

Universal containers has 1price bookwith US dollars & Canadian dollars currency amounts for all products.Salesperson, when adding products to opportunity, only see CAD. What’s wrong?

A. Sales reps selected wrongprice book

B. Advanced currency management not enabled for CAD

C. Muli-currency disabled for org

D. Opportunitycurrency setup as CAD (not sure about this)

Answer: D

Q7. Who is most interested in seamless migration?

A. Sales Reps

B. Sales/Marketing Managers

C. Sales/Marketing VP

D. IT

Answer: D

Q8. A strong pipeline requires sales and marketing alignment. Which ofthe following example describes a need for sales and marketing alignment?

A. Leads are qualified but not routed to the right people

B. Campaigns are launched without communicating the follow-up plan

C. Leads are tracked in separate systems, not accessible by all

D. As business matures, it becomes difficult to identify right prospects

Answer: B

Q9. CORRECT TEXT

In Salesforce for Outlook, which related records are recommendedwhen assigning unresolved events, emails and tasks?

Answer: 1. Opportunities

2. Cases

3. Accounts

Q10. Your client is using Account data that is old. How can you help?

A. Enhance Account content with data.com

B. Use Account Merge utility

C. Change you data migration plan for Accounts

D. Re-load all Account records

Answer: A