Q1. Your org-wide defaults for access rights to Price Books are set to "Use", but only Sales Reps should have access to Price Books. What should be your first step?
A. Change the org-wide default setting to "No Access"
B. Change the org-wide default setting to "View Only"
C. Leave the org-wide default setting, but change the Sales Reps' access rights
D. Change the Sales Reps' access rights to "Use'
Answer: A
Q2. CORRECT TEXT
How do you automatically update the mailing address of all contactrecords when a billing address on an account record is changed?
Answer: Create a Force.com trigger on accounts.
Q3. CORRECT TEXT
The native mass email functionality in Salesforce is not recommended for marketing. Is this a true statement?
Answer: Yes. The limit of 1000 mass emails a day per org makes the massemail functionality prohibitive for campaigning.
Q4. Who is most interested in ease of use, value, and time-saving solutions?
A. Sales Reps
B. Sales/Marketing Managers
C. Sales/MarketingVP
D. IT
Answer: A
Q5. CORRECT TEXT
Put the following steps in order to set up Google AdWords to work seamlessly with Salesforce.
A .Convert leads into new customers
B.Advertise your business on Google
C.Capture leads on your website
Answer: BCA
Q6. Your company sells service contracts where the customer pays once a year for a monthly service package. What type of schedule should you set up?
A. Default Quantity Schedule
B. Default Revenue Schedule
C. Default Revenue and Quantity Schedule
D. Don't create any default schedule
Answer: A
Q7. Which of the following stage should be matched with the Forecast Category "Closed"?
A. Early pipeline stages
B. Mid pipeline
C. Late pipeline stages
D. Closed and Won
E. Closed and Lost
Answer: D
Q8. CORRECT TEXT
How can Force.com Flow be used?
Answer: 1. To sell products for sales representatives
2. To troubleshoot customer issues for call centre agents
Q9. Match the following loading option to the description of when to useit. "Manual Entry"
A. Brian wants to consolidate all his accounts from several systems.
B. Bill wants to load 20,000 lead records.
C. Beckywants to load all her 65,000 contact records.
D. Bob wants to load a single account record.
E. Berta wants to keep a separate system as her "system of record"
Answer: D
Q10. To create a PDF file of your quote, click "Create PDF" on the quote detail page.
A. True
B. False
Answer: A