Sales-Cloud-Consultant Exam - Certified Salesforce Sales Cloud Consultant

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Q1. CORRECT TEXT

Does a deactivated user count against yourorganization’savailableuser licenses?

Answer: No. A deactivated user doesn't count against your organization’s available user licenses.

Q2. Forecasting is an exact science and is the total of all the opportunities you are working on.

A. True

B. False

Answer: B

Q3. Which of the following statements are true about an end user's forecast? (Select all that apply)

A. Is updated in the system every evening at 5 pm

B. This aggregate can be dollars of revenue

C. This aggregate can be units of products

D. This aggregate can be both dollars or revenue and units of products

E. Rolls up according to the forecast hierarchy

Answer: BCDE

Q4. CORRECT TEXT

When multiple currencies are enabled how are currency fields calculated?

Answer: 1. Every record has a currency field that determines the currency type for amounts in that record.

2. All currency amounts display in the records currency and are also converted to the personal currency of the record owner based on conversion rates (entered by administrator) For example, if you do business with Acme, Inc., a Germancompany, you can set the Currency field in the Acme, Inc. Account to “EUR - Euro.” Amounts such as Annual Revenue will display in eu

Q5. CORRECT TEXT

When working with multiple currencies, what currency will an individual's forecastbe reported in?

Answer: All amounts in your forecast are shown in your personal currency.

Q6. CORRECT TEXT

What are the key benefits of Territory Management?

Answer: The ability to use account criteria to expand a private sharing model Provide support for complex and frequently changed sales organization structures Provide support for transferring users between territories, with the option to retainopportunitiesEnablemultiple forecasts per user,based on territory membership Enable territory-based sales reports

Q7. You have an Opportunity in the Value Proposition stage, for an amount of $1,000 that has a 50% Probability of closing. If all goes well,and this Opportunity closes, how much revenue will be realized?

A. $1,000 B. $500 C. $750

Answer: A

Q8. CORRECT TEXT

What does Data.com (Jigsaw) do?

Answer: 1. Keeps data clean enabling valid research into account and contact details to determine the right person to market to

2. Assist with prospecting through finding and targeting the right leads

3. Drives better campaigning through clean data and building of marketing lists

4. Provides a preview of account and contact information

5. Drivesdata quality, through cleaning ofdata within SF- dedups and updates incomplete information

Q9. CORRECT TEXT

What is a forecast?

Answer: A forecast is a projection expressed in aggregate dollar amounts, units of a product family or both.

Q10. CORRECT TEXT

Are accounts, leads, opportunities and contacts all subject to the sharing enabled through territory management?

Answer: No. Territory management only affects accounts and the standard objects that have a master-detail relationship to accounts. For example, opportunities are included in territory management but leads are not.