Q1. CORRECT TEXT
What are some best practices for managing lead data quality?
Answer: 1. Use data validation rules
2. Use de-deup practices to keep data clean
3. Implement lead conversion processes
4. Use tools such as web-to-lead to provide single entry point
5. Use tools such as importwizard or Data Loader to eliminate double entry
Q2. Which statements about the Salesforce Classic Mobile application are true? (Select all that apply)
A. It is a server application
B. It provides mobile access to data, tasks, and calendar
C. It works only when a smartphone is connected to a wireless network
D. It downloadsrelevant data for standard Salesforce objects and custom objects
Answer: BD
Q3. CORRECT TEXT
How do you 'manage the funnel'?
Answer: Ensure there is a sales methodology that supports the opportunitymanagement processEnsure that there is visibility of the forecast; consider customizable forecasting
Q4. Which of the following descriptions best describe Chatter?
A. A toolfor extending pricing proposals to customers
B. A content management tool for users who seek information
C. A library that allows access to documents
D. A collaboration tool
E. A data enrichment tool that maintains updated data
Answer: D
Q5. CORRECT TEXT
What are key benefits of using content delivery?
Answer: 1. You can track how often the content you issued is viewed
2. You can control how long the delivery is available to viewers
3. You can control if a viewer can download a file or view online only
Q6. What should you do when migrating Opportunities?
A. Determine ifyou need to load owner who are not current users
B. Always load all owners, including those who are not current users
C. Only load owners who are current users
D. Load all available data, including owners
Answer: A
Q7. CORRECT TEXT
Can anyone add a team member to an account team?
Answer: No. You need to either be the owner sharing the record or have read permission on the account.
Q8. Your organization sells a product that requires your customers to pay all at once but receive the product in increments. What should be your first step in setting up Product schedules?
A. Enable creationof Quantity Schedules
B. Enable creation of Revenue Schedules
C. Set up default Quantity schedules for Products
D. Set up default Revenue schedules for Products
Answer: C
Q9. CORRECT TEXT
What is Salesforce to Salesforce?
Answer: Salesforce to Salesforce enables business collaboration both withinand across Salesforce organizations.
Q10. Which option best identifies with the Chatter Profile Page?
A. Everyone can see what you post here. Displays posts from everyone you're following.
B. Everyone can see what you post here. Only displays posts directed to you.
C. Only users with access rights can viewor post here.
Answer: B