Q1. CORRECT TEXT
Sales rep @ UC collaborates with ABC company on opportunityto sell to XYZCompany. ABC Co has been added to partner related list on the opportunity. What will automatically happen? Choose 2 answers:
A. Partner record added to ABC account
B. Partner record added to XYX account
C. Sales team membership granted to ABC Co
D. Partner portal access granted to ABC Co
Answer: CD
Q2. CORRECT TEXT
8 steps to unlocking your pipeline with opportunities
Answer: 1. Define your sales stages
2. Establish naming conventions
3. Make key fields mandatory
4. Run your forecast meetings with the pipeline report
5. Create “big deal” alerts
6. Use activities and email templates
7. Use the similar opportunities feature
8. Use Chatter to follow specific opportunities
Q3. UniversalContainersis designing a contact center that will store 20 million cases. Of those, 5 million will need to be accessed for reporting and search.Which approach will ensure best system performance? Chose 3 answers:
A. Customindexes
B. Tiered datastrategy
C. Record types
D. Division
E. Custom search
Answer: ABD
Q4. Once you save a PDF quote, the file is automatically emailed to thecustomer.
A. True
B. False
Answer: B
Q5. CORRECT TEXT
Person Accounts can have all of the fields found in business accounts Except:
Answer: Reports To Parent Account View Hierarchy
Q6. CORRECT TEXT
If I can't see a field on the page layout can I include it in a report?
Answer: No. You can view only those fields that are visible in your page layout and field- level security settings.
Q7. CORRECT TEXT
What is Data.com? (FormerlyJigsaw)
Answer: Data.com is a leading provider of business information and data services that leverages crowd-sourced content contributed by its global business-to-business community of over 1.6 million members. Data.com has over 24 million up-to-date business contacts. Contacts come from Jigsaw, and accounts come from Dun & Bradstreet.
Q8. CORRECT TEXT
If a customer indicates they're keen to build a strong pipeline whatkey elements of the lead generation and lead qualification processrequires consideration?
Answer: How you create trusted data through identifying the and determining the needs for leads
Using validation rules to ensure data integrity on import Ensure the organization has a de-dup process in place
Consider field level security, assignment and hidden fields rather than overdoing validation
Q9. Which of the following descriptions best describe Data.com?
A. A tool for extending pricing proposals to customers
B. A content management tool for users who seek information
C. A library that allowsaccess to documents
D. A collaboration tool
E. A data enrichment tool that maintains updated data
Answer: E
Q10. CORRECT TEXT
If you work with the same account team regularly, can you set updefaults to manage reusable settings?
Answer: Yes. You can set up a default account team. Your default account team will include the users that you normally work with on your accounts. You then have the option to automatically add your default account team to all of your accounts.