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NEW QUESTION 1
DRAG DROP
A company is implementing Dynamics 365 for Customer Engagement. A new deployment is being prepared with some code modifications.
You need to determine which components are loaded with the solution type.
Which components should you use? To answer, drag the appropriate components to the correct solutions. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation: 
NEW QUESTION 2
Microsoft releases a major update to the Dynamics 365 applications.
You need to acquire a detailed list of the new features and improvements in the new release. What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
- A. View the appropriate release notes.
- B. In Lifecycle Services, visit the Preview feature management section.
- C. On docs.microsoft.com, view the page titled What's new in Dynamics 365.
- D. In the product's Help, view the section titled What's new.
Answer: A
NEW QUESTION 3
You run Dynamics 365 on-premises.
To save on hosting costs, you virtualize all servers and migrate them to Microsoft Azure. You need to determine the types of cloud services being provided.
Which two types of cloud services are being provided? Each correct answer presents a complete
solution.
NOTE: Each correct selection is worth one point.
- A. infrastructure as a service (IaaS)
- B. hybrid deployment
- C. software as a service (SaaS)
- D. platform as a service (PaaS)
Answer: AD
NEW QUESTION 4
You need to use Microsoft Flow to perform data-management tasks when users interact with records in Dynamics 365. Which three types of triggers can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. on demand
- B. when a record is created
- C. on request
- D. when a record is updated
- E. when a record is deleted
Answer: ABD
NEW QUESTION 5
DRAG DROP
Match each response time to its level for Dynamics 365.
To answer, drag the appropriate level from the column on the left to its response time on the right. Each level may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation: 
NEW QUESTION 6
This question requires that you evaluate the underlined text to determine if it is correct.
The Customer Service Hub app is available on a desktop browser and on a mobile device. It can be
used for managing cases and Knowledge articles.
Review the bold text. If it makes the statement correct, select "No change is needed." If the statement is incorrect, select the answer choice that makes the statement correct.
- A. No change needed.
- B. optimizes viewing for desktop browsers only.
- C. is available on a desktop browser for case management, but not for managing knowledge articles.
- D. does not provide the ability to add an activity to a case on a mobile device.
Answer: A
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/customer- service-hub-user-guide-basics
NEW QUESTION 7
Several company employees need access to Dynamics 365 for Finance and Operations for expense entry purposes only. You need to add the most restrictive license. What should you do?
- A. Get a User Subscription License (User SL) and give full user access
- B. Get licensed with Dynamics 365 Team Members
- C. Get licensed with a Dynamics 365 Application subscription
- D. Get a Device Subscription License (Device SL).
Answer: A
NEW QUESTION 8
You need to authenticate users to Dynamics 365 for Customer Engagement apps.
What are three supported security models for authentication? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. claims-based
- B. Active Directory Domain Services
- C. OAuth 2.0
- D. Active Directory Federation Services
- E. Microsoft Azure Active Directory
- F. OAuth 1.0
Answer: ABC
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/authenticate- users
NEW QUESTION 9
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation: 
NEW QUESTION 10
A risk-averse company wants to implement Dynamics 365 for Finance and Operations. You need to recommend the appropriate software release cycle.
Which software release should you recommend?
- A. Targeted release (Preview)
- B. First release (Production)
- C. Standard release
- D. Finance and Operations team
- E. Feature teams
Answer: D
NEW QUESTION 11
HOTSPOT
You are investigating the capabilities of Dynamics 365 Finance and Operations Lifecycle Sen/ices (LCS). For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation: 
NEW QUESTION 12
DRAG DROP
You need to create a new Dynamics 365 application that limits users to viewing only customer accounts.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation: 
NEW QUESTION 13
DRAG DROP
Match each tool to its task.
NOTE: Each correct match is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation: 
NEW QUESTION 14
A company needs to assess the current General Data Protection Regulation (GDPR) compliance for its Dynamics 365 and Microsoft Office 365 implementations.
You need to recommend a tool to help manage GDPR compliance activities. You also need to provide a compliance score with managed actions for both the company and Microsoft.
Which tool should you recommend?
- A. Microsoft Trust Center
- B. Detailed Assessment toolkit
- C. Compliance Manager
- D. Service Trust Portal
- E. control mapping
Answer: D
NEW QUESTION 15
HOTSPOT
A company implements Dynamics 365 for Finance and Operations.
You need to determine which tasks are available by default in the mobile app.
For each of the following statements, select Yes if the task is available. Otherwise, select No. NOTE: Each correct selection is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation: 
NEW QUESTION 16
You are an administrator in Dynamics 365 for Customer Engagement apps. You need to create solution components using customization tools.
Which two components can be included in a solution? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. audit logs
- B. sitemap
- C. team
- D. business unit
- E. global option sets
Answer: AE
NEW QUESTION 17
You run Dynamics 365 on-premises.
Self-hosting costs are becoming prohibitive. You migrate all managed solutions and data to Dynamics 365 online and decommission all on-premises infrastructure.
You need to determine which type of cloud service model is being used. Which type of cloud service model is being used?
- A. infrastructure as a service (IaaS)
- B. platform as a service (PaaS)
- C. hybrid deployment
- D. software as a service (SaaS)
Answer: D
NEW QUESTION 18
DRAG DROP
Match each application to its Dynamics 365 licensing plan.
To answer, drag the appropriate licensing plan from the column on the left to its application on the right. Each licensing plan may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation: 
NEW QUESTION 19
Your company wants to test Dynamics 365 for Customer Engagement.
The 30-day trial expires in a few days.
You need to extend the trial period for an additional 30 days.
What should you do?
- A. Purchase a 30-day subscription.
- B. In the administrative portal, choose Extend trial, and then enter your credit card information.
- C. Open a support ticket with Microsoft to ask for an extension.
- D. Export your solution, start a new trial, and import the solution.
Answer: A
NEW QUESTION 20
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